Note: The job is a remote job and is open to candidates in USA. Blackhawk Network provides branded payment solutions, including gift cards, prepaid financial cards, corporate payouts, rewards, and related technology. The Account Manager II manages mid-tier retail accounts, oversees operational program activities, supports omnichannel sales initiatives, collaborates with cross-functional teams, and maintains client relationships.

Responsibilities

• Manage primarily mid-tier accounts and communicate directly with partners on a regular basis
• Manage all operational activities related to program management, including product setup and testing, coordination and oversight of resets and project execution, merchandising coordination, and internal account maintenance
• Collaborate with cross-functional teams to execute initiatives, address partner concerns, and develop solutions to challenges
• Pull and analyze data to support client meetings; participate in client calls and attend in-person client meetings
• Manage operational activities related to the procurement, distribution, and fulfillment of promotional programs for alliance partner stores, and ensure that marketing deliverables are complet
• Learn new product lines and develop an understanding of the various solutions offered to our partners
• Be available to travel approximately 10% of the time

Skills

• * Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
• * Excellent written and verbal communication skills
• * Strong organizational skills, including effective time management and the ability to manage multiple priorities
• * Experience with relationship development and management. Proven ability to build and maintain trust with clients
• * Demonstrate initiative and sound decision-making skills
• * Comfortable managing day-to-day responsibilities with minimal instruction
• * Ability to influence effectively across business functions
• * Demonstrated presentation skills
• * Demonstrate project management and logistics skills, with a proven ability to implement programs on time, according to specifications, and within budget
• * Ability to understand and manage the technical details of various programs and clearly explain key elements to partners
• * Comfortable working with complex and intangible product concepts that are not yet fully formed
• * 2+ years' experience of account management, project management, client services experience preferred
• * Bachelor's Degree Preferred or equivalent experience
• *We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results.  Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.*

Benefits

• 401k with employer match
• Medical insurance
• Dental insurance
• Vision insurance
• 12 paid holidays in the year 2026
• Sick pay accrual according to state law
• Parental leave
• Life insurance
• Disability insurance
• Accident and illness insurance
• Health and dependent care flexible spending accounts
• Wellness benefits
• Flexible time off for all full-time employees
• Remote work within the United States, except for Alaska, North Dakota, or South Dakota
• Hybrid work for employees located within 50 miles of a BHN office, with 2 days per week in the office based on office schedule

Company Overview

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