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[Remote] Account Manager, Personal and Home Care Job Details | Clariant

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. Clariant is a global specialty chemicals company seeking an Account Manager for its Personal and Home Care division within the Care Chemicals business unit. The role focuses on strengthening customer relationships, expanding accounts, managing contracts and pricing, reducing churn, and developing new business opportunities while coordinating with internal teams to deliver growth and customer satisfaction.

Responsibilities

  • Strengthen customer relationships to increase satisfaction, trust, and long-term retention
  • Expand share of wallet and deliver year-over-year growth through targeted commercial strategies
  • Improve profitability by leading contracts, pricing, and overdue management activities, provide actionable customer demand insights to support portfolio and planning decisions
  • Reduce churn by identifying risks early and executing retention plans
  • Maintain a high-quality CRM pipeline that supports growth targets
  • Deliver accurate forecasts that enable effective business planning and resource allocation
  • Accelerate new business by partnering with Business Development Managers on opportunity scouting and pipeline expansion
  • Ensure excellent customer experience by coordinating seamlessly with Customer Service teams
  • Operate effectively in a coordinated, multi-point engagement model to strengthen customer outcomes
  • Foster internal trust by communicating clearly, meeting commitments, and driving cross-functional alignment
  • Prioritize key actions that maximize sales impact and support growth objectives

Skills

  • Bachelor's degree in Engineering, Chemistry, Pharmaceutical Sciences, Business, or related field
  • Minimum 5 years of account management experience
  • Proven success collaborating with cross-functional teams and managing multiple customer touchpoints
  • Strong sales-driven mindset with a track record of achieving and exceeding targets
  • Ideally within the Personal and Home Care industries

Benefits

  • Annual bonus
  • PTO
  • A company vehicle
  • Opportunities for career growth within a dynamic, global organization
  • Remote position
  • Medical/Dental/Vision Insurances
  • Paid Holidays
  • PTO time with a carry-over benefit
  • Tuition Reimbursement
  • Wellness Program
  • EAP Program
  • Spending and Savings Accounts
  • Life/AD&D Insurance
  • Disability Insurance
  • Pet Insurance
  • Online discount Mall
  • Auto/Home Insurance
  • Identity Theft Protection
  • Legal Services Plan

Company Overview

  • Clariant is a chemical company that specializes in care chemicals, adsorbents, and additives. It was founded in 1995, and is headquartered in Pratteln, Basel-Landschaft, CHE, with a workforce of 10001+ employees. Its website is https://www.clariant.com/ja-JP/Corporate.
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