Note: The job is a remote job and is open to candidates in USA. HistoryIT is hiring an AI Operations Analyst to evaluate, improve, document, test, and operationalize AI-assisted production systems. The role works across operations, data, quality, and workflow design, partnering with services, software development, and leadership teams to improve efficiency and quality.

Responsibilities

• Become deeply familiar with HistoryIT's production workflows
• Learn how collections are processed from intake through final delivery
• Understand existing AI-assisted workflows and quality processes
• Participate directly in production activities to understand workflow realities
• Evaluate AI-generated outputs and identify patterns of success and failure
• Test prompts, workflows, and automation approaches
• Analyze workflow bottlenecks and improvement opportunities
• Help design and refine AI-assisted production systems
• Develop recommendations for increasing efficiency and quality
• Create and maintain workflow documentation
• Develop standard operating procedures and training materials
• Help establish performance metrics and quality benchmarks
• Track workflow performance and improvement results
• Support rollout and adoption of new processes
• Collaborate closely with Services, Software Development, and Leadership teams
• Translate operational challenges into actionable improvements
• Participate in testing and validation of new workflows and systems
• Help ensure successful implementation of new tools and processes

Skills

• Strong understanding of AI tools and modern AI workflows
• Exceptional systems-thinking and problem-solving abilities
• Experience analyzing, improving, documenting, or managing processes
• Strong organizational skills and attention to detail
• Excellent written communication skills
• Comfort working with data, spreadsheets, and structured information
• Ability to learn complex workflows quickly
• Ability to work independently in a fast-moving environment
• Bachelor's degree in business, Computer Science, Information Systems, Data Analytics, or Engineering
• Experience with workflow automation
• Experience evaluating AI-generated outputs
• Experience with quality assurance or quality systems
• Experience building documentation, SOPs, or training materials
• Experience working in operations, process improvement, data operations, product operations, or similar environments
• Experience working with digital assets, media collections, content management systems, or large datasets
• Familiarity with archival, library, museum, nonprofit, sports, or educational environments

Benefits

• This position can be performed remotely or onsite.
• The successful candidate will have the opportunity to help shape how AI is used across the organization and may grow into future leadership opportunities as the function develops.

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