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[Remote] Application Engineer

Remote · South Africa Full-time

Note: The job is a remote job and is open to candidates in USA. Augury is an Industrial AI company that helps manufacturers use real-time production insights, operational data, and customized AI agents to improve efficiency. The Application Engineer visits customers and prospective customers, observes rotating equipment, reviews engineering documents, designs hardware and software applications, and develops scopes of work for condition monitoring solutions.

Responsibilities

  • Plan and execute site visits with customers; professionally represent Augury in the field
  • Work closely with Augury Sales and Engineering teams to drive SOW creation at customer sites
  • Walk through facilities to observe rotating machines, and design the application of hardware and software solutions to meet the needs of our customers
  • Write site visit reports. Manage the handoff of SOW to Sales and Implementation/Installation teams via internal tools
  • Effectively manage time and administrative tasks, which include, but are not limited to, service reports, customer action lists, asset lists, Salesforce, and other project management software
  • Train to sharpen your skillset and capabilities: Learn and research different aspects of manufacturing industries, condition monitoring technologies, reliability techniques, and maintenance, also different machines and manufacturing operations
  • This job requires up to 90% travel to visit sites for scope generation

Skills

  • Experience: Bachelor's Degree in Engineering (preferably Chemical, Mechanical, or equivalent) or 5 years of experience working in manufacturing in Operations, Maintenance, or Reliability
  • Desire to work and learn in a fast paced environment
  • Drive: A love of cutting-edge technology, industrial businesses, and can think on your feet. You are looking for an opportunity to join a company that is changing the manufacturing industry
  • Superb communication skills: You love interacting live with customers and have the ability to lead technical discovery discussions at the site level of an organization. Craft questions for customers to identify the best scope of work, implementation technique, and intersect application selection with value for the customer's organization
  • Must have a valid driver's license, passport, and the ability to successfully pass a background check
  • Residence in the US, ideally within one hour of a major airport. Able to travel internationally when required
  • Professional presence and ability to represent Augury in the field
  • Vibration Analyst Category I or II certification is a plus
  • Experience working in industrial environments is a plus

Benefits

  • Flexible PTO
  • Medical/dental/vision insurance
  • 401(k) match
  • Stock options
  • Paid parental leave
  • WFH and phone stipend

Company Overview

  • Augury develops AI-driven solutions for monitoring machine health and process efficiency in industrial operations. It was founded in 2011, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://www.augury.com.
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