Open role
[Remote] Assistant Director, Operations (Student Support Services)
Note: The job is a remote job and is open to candidates in USA. The School District of Philadelphia is hiring an Assistant Director, Operations to oversee day-to-day operations for an assigned office, with a focus on productivity, accountability, and development. The role manages fiscal and data processes, supports program operations and compliance, and coordinates with stakeholders and partner organizations.
Responsibilities
- Oversees the activities of staff; participates in the coordination and planning of departmental activities; aids in developing and implementing a timetable to achieve short and long-term goals
- Maintains fiscal awareness and sound business practices through budget and resource management, forecasting, planning and making appropriate recommendations for modifications and improvement
- Oversees operations to assure accountability, regulatory compliance, objective decision-making and revenue maximization through fiscal and data analysis
- Assists project managers in the development and submission of resolutions and evaluations
- Assists with the establishment and support of policies and procedures to facilitate and evaluate service agreements and limited contracts between vendors and the assigned office
- Administers and facilitates the development of effective communication to all stakeholders
- Provides technical support to grant managers in the assigned office
- Functions as a liaison to all stakeholders
- Oversees and monitors program operations for the Support Team for Educational Partnership (STEP)
- Monitors compliance of Pennsylvania State Intensive Behavioral Health Services regulations and requirements
- Monitors compliance of Community Behavioral Health provider and Intensive Behavioral Health Services regulations and requirements
- Works closely with the Department of Behavioral Health and Intellectual disAbility Services (DBHIDS), Community Behavioral Health (CBH), Department of Human Services (DHS) and the City of Philadelphia on STEP
- Trains leadership, school staff, and STEP staff on program operational procedures
- Oversees implementation and training of the Electronic Health Record (EHR)
- Prepares and submits contracts, Limited Contract Agreements (LCA), and Memorandum of Understanding (MOUs)
- Collects, provides, and interprets data on activities and services provided
- Collaborates with the Office of Talent on talent acquisition, hiring, and onboarding
- Collaborates with internal offices and external organizations as necessary
Skills
- Master's degree program from an accredited college or university
- Six years of full-time, paid, professional, administrative experience, which have involved directly participating in all operational phases with a particular emphasis on fiscal management and data management and have included the use of spreadsheet applications and databases, at least three of which have been in a supervisory or administrative capacity
- Bachelor's degree program from an accredited college or university
- Eight years of full-time, paid, professional, administrative experience, which have involved directly participating in all operational phases with a particular emphasis on fiscal management and data management and have included the use of spreadsheet applications and databases, at least four of which have been in a supervisory or administrative capacity
- Any equivalent combination of training and experience determined to be acceptable by the Office of Talent
- The methods and techniques used in effective program planning, design and administration
- The current methods, processes and techniques used in the implementation of program initiatives
- Fiscal management policies and practices
- Governmental mandates impacting education
- Supervisory methods and techniques
- Software applications used to maintain databases
- Interpret all relevant District and federal rules and regulations concerning program administration
- Coordinate, implement and monitor comprehensive multi-faceted programs
- Guide and channel resources, ideas and recommendations for problem solution and program refinement
- Plan and direct program operations
- Use a personal computer
- Communicate effectively, both orally and in writing
- Establish and maintain effective working relationships
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