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[Remote] Associate Cloud Engineer

Remote · Poland Full-time

Note: The job is a remote job and is open to candidates in USA. Hyphen Solutions builds a trusted homebuilder network that unifies the construction supply chain. The Associate Cloud Engineer will deploy, administer, automate, monitor, secure, and troubleshoot AWS infrastructure while supporting CI/CD pipelines, infrastructure projects, disaster recovery procedures, and production operations.

Responsibilities

  • Deploy, administer, and support AWS infrastructure and services across multiple environments
  • Write and maintain Infrastructure as Code using CloudFormation and/or Terraform
  • Build and improve automation scripts that reduce manual operational work
  • Troubleshoot infrastructure, networking, and application issues, and perform root cause analysis
  • Support and improve CI/CD pipelines for application and infrastructure deployments
  • Monitor environments using CloudWatch and related tooling; respond to performance, availability, and security issues
  • Help implement and maintain AWS security controls and identity management (IAM)
  • Participate in infrastructure projects, upgrades, and production support, including executing DR procedures and runbooks
  • Create and maintain technical documentation and operational procedures
  • Collaborate with software development, security, and infrastructure teams
  • Able to participate in monthly IT maintenance and Development team code promotions (off-hours and weekends)
  • Weekly On-call, rotation is every 6 weeks

Skills

  • 2+ years of hands-on experience supporting AWS infrastructure in production
  • You've written and modified IaC templates and understand what they deploy (CloudFormation or Terraform)
  • Working knowledge of AWS core services: compute, storage, databases, networking, and security
  • Scripting ability in Python, Bash, or PowerShell — you've automated operational tasks, not just modify/run existing scripts
  • Experience with monitoring and alerting (CloudWatch, PagerDuty or equivalent)
  • Demonstrated solid troubleshooting instincts — you can walk us through a problem you diagnosed and how you approached it
  • Experience contributing to CI/CD pipelines
  • Comfort with Git-based workflows
  • One (1) of the following AWS certifications is required:
  • AWS Certified SysOps Administrator – Associate
  • AWS Certified Solutions Architect – Associate
  • Professional-level certifications also satisfy this requirement
  • Able to participate in monthly IT maintenance and Development team code promotions (off-hours and weekends)
  • Weekly On-call, rotation is every 6 weeks
  • Exposure to multi-account AWS environments using AWS Organizations and/or Control Tower
  • Experience with cloud governance, cost optimization, and security controls
  • Foundational awareness of AWS Generative AI services (such as Amazon Bedrock) and their cost implications
  • Experience with container technologies such as Docker and Kubernetes (EKS)
  • Experience with configuration management tools such as Ansible, Chef, or Puppet
  • Knowledge of disaster recovery, backup, and business continuity planning within AWS
  • Microsoft certification/s and/or experience supporting Windows workloads in cloud
  • Bachelor's degree in Information Systems, Computer Science, or a related technical discipline (equivalent experience accepted in place of a degree)

Company Overview

  • Hyphen Solutions, a developer of supply chain management software for the home building industry It was founded in 1998, and is headquartered in Addison, Texas, USA, with a workforce of 201-500 employees. Its website is http://www.hyphensolutions.com.
  • Company H1B Sponsorship

  • Hyphen Solutions has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2024, 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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