Note: The job is a remote job and is open to candidates in USA. ProShip, Inc. is hiring an Associate Integration Engineer to support implementation of its multi-carrier shipping solutions. The role analyzes customer processes and requirements, configures and deploys integrations, develops customer-specific scripts, and supports testing, go-live, and ongoing customer needs.

Responsibilities

• Work as part of a team on the analysis, configuration, deployment, and support of ProShip solutions during implementation, including:
• Building trust and rapport with customer contacts to maintain mutual commitment to the project
• Analyzing the customer’s current ordering and shipping processes, enterprise applications (ERP/WMS), and systems
• Determining customer requirements and optimum results
• Implementing proven solutions that meet or exceed requirements, save cost and/or time, and improve efficiency, quality, and accuracy
• Testing customizations to ensure integrity and accuracy
• Maintaining records of each customer’s software customizations
• Creating documentation for customer training and ongoing support
• Assisting with upgrades and support as needed
• Configuring and testing carrier integrations and shipping workflows within ProShip
• Working assigned tickets in a timely manner and troubleshooting implementation and early post-go-live issues with guidance from senior engineers
• Contributing to transition-to-support documentation at go-live
• Developing and maintaining customer-specific ProShip scripts (VB.NET-based) that connect shipping to the customer’s ERP/WMS
• Supporting occasional after-hours go-live and cutover windows, peak-season coverage, and customer on-site travel
• Owning implementation projects end to end as experience grows

Skills

• Bachelor's degree in Software Engineering, Computer Science, MIS, or a related field, or an equivalent combination of education and work experience
• 1–3 years of professional experience in a technical role
• Working knowledge of, or ability to quickly learn, C#, VB.NET, and VBScript
• Basic computer and server administration (Windows; Linux a plus)
• Database skills across RDBMS platforms such as SQL Server, Oracle, and MySQL
• Experience with data manipulation and data mapping
• Strong interpersonal and communication skills, with a positive, collaborative, and professional approach toward peers, management, customers, and vendors
• Ability to work independently to learn and maintain technical skills, and as part of a team to solve challenging business problems
• Sound organizational and time management skills; able to prioritize multiple tasks and follow through
• Detail-oriented and conscientious, demonstrating accountability and ownership
• Experience supporting system integration projects from design through formal test
• Knowledge of PowerShell and Git a plus
• Familiarity with shipping/logistics, parcel carriers, or ERP/WMS systems
• Experience owning customer-facing implementation or integration projects
• Exposure to web services and APIs (REST/SOAP, XML, JSON)
• Comfortable using AI assistants (e.g., Claude) in day-to-day engineering work
• Familiarity with Zendesk, Jira, or GitLab

Benefits

• Hybrid work in Brookfield, WI, or remote (US).

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