Open role
[Remote] Associate Strategic Account Development Executive - Platform
Note: The job is a remote job and is open to candidates in USA. DoorDash is hiring an Associate Strategic Account Development Executive to sell its Commerce Platform to merchants. The role manages the sales cycle from outbound prospecting and virtual demos through signed agreements and implementation handoff, while advising merchants on product adoption and coordinating onboarding with cross-functional teams.
Responsibilities
- Run a complete, fast-paced sales cycle, from cold outreach through signed contract and handoff to Implementation
- Drive high-volume pipeline management across a large book of SMB accounts
- Conduct virtual discovery, demos, and product recommendations tailored to merchant needs
- Educate merchants on key components of the DoorDash Commerce Platform, including POS integrations, ordering channels, loyalty features, and data insights
- Address technical and operational objections (e.g., integration capabilities, resource constraints, competing priorities)
- Act as a trusted advisor, helping merchants understand how Commerce Platform can grow revenue and improve operations
- Partner with cross-functional teams—including Account Managers, Marketing, and Implementation—to ensure a smooth onboarding experience
- Influence product adoption and play a key role in scaling DoorDash’s next major platform offering
Skills
- You have 3+ years of closing experience in a high-velocity environment (less may qualify for President's Club-level performers)
- You are a true hunter, with strong discovery skills and experience conducting outbound prospecting
- You excel at explaining value propositions, handling objections, and guiding merchants through technical decision-making
- You can manage a fast-paced pipeline and maintain exceptional organization across a high volume of active prospects
- You demonstrate strong cross-functional communication and can collaborate with Account Managers and other stakeholders
- You are proficient in: Salesforce, Zoom, Chorus, Outreach, Excel and data-driven storytelling
- You confidently lead client-facing conversations and navigate complex or multi-step negotiations
- You're comfortable selling SaaS solutions
- Restaurant tech experience is highly preferred
Benefits
- Fully remote with minimal travel.
- Opportunities for equity grants and sales commission.
- 401(k) plan with employer matching.
- 16 weeks of paid parental leave.
- Wellness benefits.
- Commuter benefits match.
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked; paid sick time accrued at 1 hour for every 30 hours worked.
- Paid sick leave in compliance with applicable laws.
- Medical, dental, and vision benefits.
- 11 paid holidays.
- Disability and basic life insurance.
- Family-forming assistance.
- A mental health program.
- Wellness expense reimbursement.
Company Overview
Company H1B Sponsorship