Note: The job is a remote job and is open to candidates in USA. Dealers United is a digital marketing agency serving automotive dealerships. The Automotive Account Manager manages key client relationships and digital marketing strategy, coordinating internal teams to support client objectives, retention, and growth.

Responsibilities

• Be the primary point of contact for a book of Dealers United’s Key Accounts: You are managing all aspects of client relationship, support, execution and communication
• Have strong knowledge of the automotive industry across OEM’s and dealerships: be aware of your clients’ competitive landscape and deliver solutions to help drive your clients various profit centers
• Be a partner to your book of business: when a problem or question arises, you are their first call. You bring strategies and new tactics to every interaction with your clients
• Manage the overall digital marketing strategy for Key Accounts including coordination of all internal stakeholders around insights, deck review and ongoing reporting for social media ads, Google Ads and SEO
• Lead and manage all communication with clients - kick off call, monthly meetings, follow up action items - to review their business objectives and establish a recurring cadence of communication
• Work closely and collaborate with the Dealers United Sales, Marketing, Media Team to deliver monthly actionable insights to each client in your book of business
• Establish a baseline of key performance metrics with each client and deliver consistent updates to the client on performance vs those metrics
• Coordinate with the Media Team to deliver monthly sales and performance reports
• Establish strong, long-term client relationships and increase company-wide retention of your book of business
• Identify key growth and upsell opportunities within accounts to help build and increase our Customers’ Lifetime Value
• Ensure internal and delegated tasks are being delivered accurately and on-time and as expected by client
• Where appropriate and in coordination with management, visit your clients at their location to learn and understand how Dealers United can further help their business

Skills

• 3-5 years experience managing a book of clients in digital marketing/sales/agency setting
• Strong aptitude and understanding of digital advertising solutions and strategies including: Google Ads, SEO, Google Analytics and social media platforms (Meta, TikTok, Snapchat, Pinterest)
• Excellent communication and interpersonal skills with a track record for building strong client relationships with clients
• Strong presentation skills with the ability to uncover actionable insights to help grow your clients' business
• Proven Account Management and/or Project Management Experience with proven success managing multiple clients at a time
• Prioritize and manage multiple tasks during the day and still get everything done even as issues and problems arise
• Superb organizational and task management skills
• Team Player: willing to collaborate with others and share your industry knowledge with the team
• Willingness to problem-solve, optimize processes and make decisions on your own
• Ability to quickly adapt to the ever changing world of digital marketing and advertising
• Ability to understand, produce, and communicate reports and metrics
• Goal-driven and self-motivated team player with a passion for learning
• Ability to use Dealers United's Tech stack (see ‘Tools we Use')
• 1-3 years automotive experience (dealership, agency, OEM)
• Business/Marketing/Operations degree

Company Overview