All roles

Open role

[Remote] B2B Customer Service Representative – Sales Appointments - Outbound - Remote USA

Remote · Morocco Full-time

Note: The job is a remote job and is open to candidates in USA. TTEC is hiring a remote Sales Appointment Setter to connect with small business customers and prospects, understand their needs, identify sales opportunities, and schedule appointments with sales consultants. The role also involves documenting conversations and supporting customer follow-up and new customer acquisition.

Responsibilities

  • Connect with customers and prospects to identify needs and sales opportunities
  • Ask discovery questions to understand business workflows and customer priorities
  • Schedule appointments with sales consultants when a solution may support the customer
  • Capture clear notes to support effective follow-up and consultative conversations
  • Follow pipeline, adherence, and customer follow-up expectations
  • Support new customer acquisition and expanded customer relationships

Skills

  • High school diploma or equivalent
  • 1+ year of post-secondary education or 1+ year of sales experience
  • 2+ years of contact center experience supporting inbound and outbound interactions
  • Comfort making recommendations, solving problems, and escalating when appropriate
  • Strong written and verbal communication skills with the ability to navigate multiple computer systems
  • Sales, appointment-setting, lead generation, or quota-based experience

Benefits

  • Performance-based bonus opportunities
  • Eligible for generous employee referral bonus opportunities
  • Remote work
  • A team environment supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Paid time off
  • Wellness and healthcare benefits
  • Tuition reimbursement

Company Overview

  • TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions. It was founded in 1982, and is headquartered in Austin, Texas, USA, with a workforce of 10001+ employees. Its website is http://www.ttec.com/.
  • Company H1B Sponsorship

  • TTEC has a track record of offering H1B sponsorships, with 2 in 2026, 2 in 2025, 3 in 2023, 4 in 2022, 1 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
  • More open positions

    [Remote] Senior Machine Learning Engineer, Premium Discovery

    Work from home Full-time role

    [Remote] Recruiter, Commercial

    Work from home Full-time role

    [Remote] Customer Success Manager

    Work from home Full-time role

    [Remote] Performance & Affiliate Marketing Manager

    Work from home Full-time role

    [Remote] Project Administrator

    Work from home Full-time role

    Workers Compensation Claims Team Lead | Dedicated Client | Jurisdictions: DE, IL, LA,MO,NJ,OK,TN, TX | License: Required

    Work from home Full-time role

    Application Business Analyst III

    Work from home Full-time role

    Nurse Consultant I

    Work from home Full-time role

    Renewal Specialist

    Work from home Full-time role

    Systems Lead, US Tax Operations

    Work from home Full-time role

    Partner Acquisition Manager

    Work from home Full-time role

    Senior Legal Analyst

    Work from home Full-time role

    Senior Remote Customer Success Manager – Championing Adoption, Retention, and Expansion of Cutting‑Edge Cloud Solutions for Local Governments at brighthush

    Work from home Full-time role

    Program Director - Remote in PA

    Work from home Full-time role

    Data Architect

    Work from home Full-time role

    Federal Claims Supervisor

    Work from home Full-time role

    Network Analyst/Network Engineer

    Work from home Full-time role

    Sr Scrum Master- MSI

    Work from home Full-time role

    Medicaid Pending Specialist (Remote)

    Work from home Full-time role

    Content Writer / Copywriter

    Work from home Full-time role

    Strategic Enterprise Customer Success Manager – Driving Adoption, Retention, and Growth for brighthush Solutions

    Work from home Full-time role