Note: The job is a remote job and is open to candidates in USA. Cisco is hiring a Business Analyst to support its Partner Incentive Team and enable Cisco Partners through planning, rules definition, rebate calculation, and reporting. The role analyzes processes and data, develops reports and recommendations, defines business requirements, and drives operational improvements with cross-functional partners.

Responsibilities

• Process & Data Analysis: Assist business functions by modeling internal processes, rules, and data flows to develop solid value cases for critical initiatives
• Data Intelligence: Generate complex reports and analyses from cross-functional sources to substantiate business decisions and provide actionable recommendations
• Trend Synthesis: Identify patterns within datasets, pinpoint key drivers (product, sentiment, segment, etc.), and communicate synthesized results to partners
• Requirements Definition: Partner with Business Stakeholders and SMEs to translate business problems into clear use cases and requirements
• Operational Optimization: Identify and implement opportunities for process improvement through rigorous analysis of business drivers and current practices
• Cross-Functional Alignment: Foster alignment between product teams and leadership, ensuring multi-functional needs are understood, communicated, and addressed

Skills

• Bachelor's degree in Business Administration, Data Science/Engineering, Information Technology, or a related field (or equivalent practical experience), plus 5+ years of professional experience in Business/IT Consulting, Data Management, or Business/Functional Analytics
• Demonstrated experience analyzing, delivering, or optimizing workflows across at least two core business capability domains (e.g., Order Management, Incentive Compensation, Sales Performance Management, Distribution Compensation, or Business Reporting)
• Hands-on experience applying business operations disciplines, including end-to-end process and data mapping, business problem decomposition, process improvement, change management, and risk identification
• Practical experience delivering projects within Agile frameworks (e.g., Scrum, Kanban, SAFe), including user story creation, backlog prioritization, or sprint execution
• Proven experience conducting quantitative data analysis, data interrogation/elicitation, and defining functional requirements in collaboration with cross-functional business and IT partners
• Experience in enterprise business process design and governance, with fluency in multiple technology domains (network/infrastructure, data, applications/middleware)
• Professional certification or hands-on experience with enterprise SPM or incentive compensation tools (e.g., Varicent, Xactly, Anaplan, CallidusCloud, or Salesforce)
• In-depth expertise in data analysis, including usage of reporting tools (e.g., Business Objects) and advanced Excel features
• Proven track record of driving organizational change, managing multi-project portfolios, and successfully executing complex business transformations across diverse cross-functional teams
• Practical experience exploring and implementing AI tools, automated workflows, or intelligent productivity practices to streamline business operations

Benefits

• U.S. employees are offered medical, dental and vision insurance, subject to Cisco’s plan eligibility rules.
• A 401(k) plan with a Cisco matching contribution.
• Paid parental leave.
• Short- and long-term disability coverage.
• Basic life insurance.
• Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco.
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at 4.92 hours per pay period for full-time employees.
• Exempt employees participate in Cisco’s flexible vacation time off program, with no defined limit on how much vacation time eligible employees may use, subject to availability and some business limitations.
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next.
• Additional paid time away may be requested to deal with critical or emergency issues for family members.
• Optional 10 paid days per full calendar year to volunteer.
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
• Flexible, U.S.-based hybrid work arrangements may be available for the right candidate.

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