Note: The job is a remote job and is open to candidates in USA. Prudent Technologies and Consulting, Inc. is seeking a Senior Business Analyst to join a Portals Product Management team. The role focuses on managing customer portals.

Responsibilities

• Managing all our Customer Portals

Skills

• Bachelor's degree in Business Management, IT or related field
• Minimum 7+ years of business analysis experience
• Working knowledge of customer portals/customer-facing web applications - is a plus
• Experience with Salesforce or similar CRM systems
• Experience with ServiceNow
• Expertise with Microsoft Office tools such as Visio, PPT, Word, etc
• Ability to work independently with little supervision
• Strong team player able to develop strategies and action plans and share results
• Ability to foster strong partner and customer relationships
• Strong presentation and facilitation skills; excellent verbal and written communication skills
• Demonstrated ability to build and maintain effective working relationships at all levels of the organization
• Must be able to negotiate and/or influence others to gain support for the company's needs as they change
• Previous experience in Data Center industry is preferred but not required

Benefits

• 100% remote

Company Overview

Company H1B Sponsorship