Note: The job is a remote job and is open to candidates in USA. CyberCoders is recruiting for an unnamed growing nationwide financial services firm. The Business Application Enablement Analyst will increase the value and adoption of the firm’s software applications, improve business processes, engage end users, and manage vendor relationships.

Responsibilities

• Measure and improve productivity, efficiency, and end-user experience across business processes supported by software applications
• Serve as the internal expert for assigned applications and establish business process standards
• Gather and document user requirements, workflows, and process improvements
• Drive adoption of application capabilities and promote best practices among advisors and business users
• Build and engage an internal user community through training, forums, and knowledge-sharing sessions
• Act as the voice of end users with software vendors, managing relationships, support requests, and product roadmaps
• Identify opportunities for automation, workflow optimization, and AI-enabled productivity gains
• Partner with stakeholders to continuously improve advisor experience, operational efficiency, data quality, and service delivery

Skills

• 2+ years of experience in business analysis, process improvement, or application support
• Experience gathering business requirements, documenting workflows, and supporting application implementations
• Experience configuring business applications from a functional/user perspective
• Strong communication, training, and stakeholder engagement skills
• Experience working with software vendors and managing ongoing application enhancements
• Interest in emerging technologies, automation, and AI capabilities
• For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa
• Knowledge of software applications within Wealth Management or Financial Services

Benefits

• Medical
• PTO
• Holidays
• Fairfield, CT office: initially remote as the office is rebuilt, ultimately onsite with some flexibility
• Chicago, IL office: onsite with some flexibility

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