Note: The job is a remote job and is open to candidates in USA. CTC is seeking two Senior Business Data Analysts to support the Utilization Management and Care Management workstreams. The analysts will support Epic transition activities and help establish and operationalize a unified clinical data governance framework, including consistent stewardship and decision-making across both domains.

Responsibilities

• These resources will drive governance consistency, accelerate Epic readiness, reduce data and delivery risk, and establish sustainable stewardship of our enterprise clinical data assets
• Two Senior Business Data Analysts, one aligned to Utilization Management (UM) and one aligned to Care Management (CM), to support Epic transition activities while establishing and operationalizing a unified Clinical Data Governance framework
• To be successful, governance cannot exist solely as a leadership concept. It requires dedicated operational capacity to coordinate stakeholders, manage documentation, maintain traceability, drive follow-up actions, and ensure decisions are captured and consistently applied across both domains

Skills

• Experience as a Business Analyst, Product Analyst, Systems Analyst, or similar role supporting technology, content management, knowledge management, or platform implementation initiatives
• Demonstrated experience gathering, documenting, and managing business requirements across multiple stakeholder groups
• Strong facilitation skills, including the ability to lead discovery sessions, stakeholder interviews, and cross-functional working meetings
• Experience documenting business processes, workflows, user stories, acceptance criteria, risks, issues, and decisions
• Ability to communicate technical and functional concepts clearly to business stakeholders
• Strong organizational skills with the ability to manage multiple workstreams, stakeholder groups, and timelines
• Experience supporting system migration, platform implementation, or enterprise change initiatives
• Proficiency with Microsoft Office tools, collaboration platforms, and requirements documentation tools
• Strong analytical, problem-solving, and relationship-building skills
• Stakeholder engagement and relationship management
• Requirements elicitation and documentation
• Process analysis and workflow mapping
• Clear written and verbal communication
• Facilitation and meeting management
• Attention to detail and follow-through
• Change readiness and adoption support
• Risk, issue, and dependency tracking
• Cross-functional collaboration
• Customer-focused problem solving
• Experience with knowledge management, document management, content management, or enterprise authoring platforms
• Experience supporting large-scale technology transitions or content migrations
• Familiarity with metadata, taxonomy, content lifecycle management, access controls, approval workflows, and document governance
• Experience working in a healthcare, insurance, operations, claims, or regulated business environment
• Familiarity with Agile, hybrid, or waterfall delivery methodologies
• Experience supporting change management, communications, training readiness, or stakeholder adoption activities

Company Overview

Company H1B Sponsorship