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[Remote] Clerical Assistant - Workers' Compensation

Remote · Chile Full-time

Note: The job is a remote job and is open to candidates in USA. Hartford Fire Ins. Co is hiring a Clerical Assistant to provide legal clerical support to attorneys in its Workers’ Compensation law office. The role supports day-to-day office operations and communicates with attorneys, business partners, courts, and opposing counsel in litigated matters.

Responsibilities

  • Responsible for providing effective, accurate, and timely legal clerical support to assigned attorneys and assisting with overall office operations
  • Schedule and coordinate depositions, cross-examinations, including rescheduling
  • Schedule and coordinate Agreed Medical Evaluations (AMEs) and Panel Qualified Medical Evaluator (PQME) appointments
  • Prepare and serve Minutes of Hearing (MOH) and Notices of Hearing
  • Manage critical file details to support optimal case outcomes
  • Adhere to all applicable file-level workflows, Standard Operating Procedures (SOPs), and file support standards
  • Ensure compliance with all court and administrative body rules and requirements, including electronic filing
  • Monitor and manage incoming e-faxes and the electronic service mailbox
  • Process and manage lien packets
  • Comply with Orders to Produce records from non-medical lien claimants
  • Respond to subpoenas and records requests in a timely manner
  • Collect, organize, and maintain medical records
  • Schedule Informal Settlement Conferences (ISCs)
  • Research and investigate returned or undeliverable mail
  • Maintain accurate case documentation and update electronic file records as required

Skills

  • High School Diploma
  • A college degree
  • Minimum of 1 year of Workers' Compensation, legal support experience
  • Ability to effectively manage multiple projects and competing priorities
  • Effective time management skills with the ability to independently navigate a high- volume environment
  • Strong organizational skills, attention to detail, and the ability to work efficiently
  • Ability to work within strict deadlines, set priorities and effectively handle shifting priorities
  • Demonstrated ability to handle confidential and sensitive information with discretion and professionalism
  • Use diplomacy in written and verbal communication with internal/external clients
  • A college degree
  • Minimum of 1 year of California administrative support experience
  • Basic knowledge of legal terminology

Benefits

  • Remote work opportunity, with the expectation of coming into the Brea, CA office as business needs arise.
  • Medical, Dental, Vision, Life and Disability Insurance, 401K. Effective day 1.
  • 25 days paid time off in your first full year and Paid Holidays
  • Tuition reimbursement up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support your career development, subject to additional requirements.
  • Eligible to participate in the Student Loan Paydown Program after 6 months of service; The Hartford makes a direct contribution of $125 per month, with a lifetime maximum up to $10,000, as a supplemental payment towards your student loan.
  • Paid volunteer opportunities

Company Overview

  • The Hartford is a insurance and financial services company providing property, casualty, and group benefits products. It was founded in 1810, and is headquartered in Hartford, Connecticut, USA, with a workforce of 10001+ employees. Its website is https://www.thehartford.com.
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