Note: The job is a remote job and is open to candidates in USA. Highmark Health is seeking a mid-level Cloud Database Administrator to support critical database systems for its provider and payer operations. The role focuses on administering Google Cloud database services, maintaining Microsoft SQL Server environments, automating database operations, troubleshooting issues, and collaborating with application teams and vendors.

Responsibilities

• Database Operations & Performance: Manage the day-to-day operation, maintenance, and performance tuning. This includes monitoring, capacity planning, and optimizing queries
• Installation & Configuration: Install, configure, and patch
• Backup & Recovery: Maintain backup and recovery strategies to ensure data integrity and availability
• High Availability & Disaster Recovery (HA/DR): Monitor and maintain existing HA/DR solutions (e.g., Always On Availability Groups) and assist with their implementation
• Security Management: Manage logins, users, roles, permissions, and ensuring compliance with security policies
• Troubleshooting & Support: Diagnose and resolve database-related issues, providing support to application teams, vendors, and participating in incident resolution
• Documentation: Maintain clear and comprehensive documentation for database systems and processes
• Create, develop, and review the physical model created from the logical model, ensuring that the detailed physical design of data structures and databases complies with standards, guidelines and procedures recommended for all aspects of data modeling, database design, and maintenance. Provide support for application staff and business areas regarding database implementations, which could include a customized in-house database and/or a third party application package. Establish automated monitor mechanism for space and database availability conditions. Establish best practices for database and application high availability through the use of third party technologies and through the exploitation of various database features
• Provide applications support for staff, as well as, outside division to answer questions and resolve problems related to the DBMS technology and computing platform such as Z/OS, UNIX, Linux, and Windows. Conduct root cause analysis to identify and resolve problems impacting application and/or database availability and service levels. Contact vendor support when necessary to facilitate application development and client problem resolution with optimum speed and efficiency
• Provide after hours and weekend support as required for on call responsibilities, database refreshes, testing, technology upgrades, and other off hour assignments
• Participate in establishing and maintaining technical standards, departmental procedures, and other technical documentation as required. Assure compliance to required Corporate standards, procedures, guidelines and processes, including audits
• Assist in identifying, developing, and providing technology training to the application developers of the organization (formal and informal). Participate in staff training opportunities (formal and informal) relative to rules, procedures, and standards for the access and maintenance of shared data resources
• Participate as assigned to intra and inter-departmental project initiatives. Participate as assigned in the testing and recommendation of tools and utilities to improve the effectiveness of managing and supporting the database environments
• Maintain contacts with other DBA professionals externally in other Health Insurance/Health Care industries and/or other industries to maintain a perspective of current trends and best practices
• Other duties as assigned or requested

Skills

• *CANDIDATE MUST BE US Citizen (due to contractual/access requirements)*
• High school diploma GED
• 1-3 years of experience in Information Technology
• Travel Requirement: 0% - 25%
• Bachelor's degree in information technology, Computer Science, or closely related field
• Google Certifications a plus
• Licenses or Certifications:  Vendor DBA Certifications for the relevant DBMS
• Work Experience:  Health insurance business knowledge
• 3 to 5+ years of experience
• Database Management: Solid understanding and practical experience with GCP database services, including Cloud SQL (PostgreSQL), Cloud Spanner, and AlloyDB
• Cloud Expertise: Experience in Google Cloud Platform (GCP) with an understanding of its services and best practices.  Other cloud platform experience such as AWS is a plus
• Infrastructure as Code: Proficiency in Terraform, including experience with custom Terraform providers, modules, and state management
• Version Control: Previous experience using Git for source code management, branching strategies, and collaborative development
• GCP Tools: Hands-on experience with the Google Cloud CLI and SDK for automation, scripting, and resource interaction
• Programming & Automation: Experience in Python programming, with a focus on cloud-native application development and automation
• Containerized Development: Experience in developing and deploying applications on Cloud Run
• Familiarity with prompt engineering and fine-tuning models like Claude for specific data-related tasks
• Experience in automating routine database administration tasks using scripting and AI tools
• AI tools such as Gemini, Claude, Duo, Copilot
• Experience with Sql Server databases is a plus
• SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS) is a plus
• Scripting proficiency in PowerShell a plus
• Knowledge of SolarWinds DPA for performance tuning, monitoring, and SQL a plus
• On-prem mySql on Linux a plus

Benefits

• This role offers an excellent opportunity for professional growth within an experienced team.

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