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[Remote] Commercial Operations Specialist

Remote · Sri Lanka Full-time

Note: The job is a remote job and is open to candidates in USA. Telix Pharmaceuticals is hiring a Commercial Operations Specialist to support pricing, contracting, and commercial request workflows across its Px organization. The role coordinates intake, approvals, execution, tracking, data quality, and process improvements across cross-functional teams.

Responsibilities

  • Serve as the primary intake owner for all pricing-related requests, ensuring submissions are complete, accurate, and aligned with required inputs before advancing
  • Validate pricing request details, including customer information, segment classification, volume assumptions, and supporting rationale
  • Manage Business Operations intake process (ticketing) from the commercial field, ensuring proper categorization, prioritization, and routing
  • Eliminate incomplete or low-quality submissions by enforcing intake standards and required fields
  • Prepare and organize all inputs for Pricing Committee review, ensuring materials are complete, accurate, and decision-ready
  • Coordinate with stakeholders to gather missing information and resolve inconsistencies prior to submission
  • Track all Pricing Committee decisions, ensuring outcomes are clearly documented and communicated
  • Support follow-ups and ensure all approvals are translated into actionable next steps
  • Own coordination of operational approvals through to execution, including contracts, amendments, and system updates
  • Partner across Sales, Finance, Legal, Distribution, and Contracting teams to ensure seamless handoffs and alignment
  • Track progress of all active requests, proactively identifying bottlenecks and resolving delays
  • Ensure downstream execution is completed accurately, including pricing tables, system configurations, and documentation
  • Maintain centralized tracking of all active pricing, contracting, and operational requests
  • Provide regular updates to stakeholders on request status, timelines, and risks
  • Ensure full transparency across all stages of the workflow—from intake through execution
  • Develop and maintain reporting or dashboards that provide visibility into volume, turnaround times, and bottlenecks
  • Validate accuracy of information across requests, contracts, and system updates
  • Ensure alignment between approved pricing terms and system implementation
  • Identify discrepancies or risks early and escalate as needed
  • Support adherence to compliance and governance standards
  • Identify inefficiencies in current workflows and recommend structured improvements
  • Support development and enforcement of SOPs for pricing, contracting, and intake processes
  • Reduce manual coordination through better process design and system utilization
  • Continuously improve turnaround time, accuracy, and overall execution quality

Skills

  • 2–5+ years of experience in business operations, commercial operations, sales support, or a similar execution-focused role
  • Experience working with Salesforce (or similar CRM systems), including intake management and data validation
  • Strong understanding of commercial workflows, including pricing, contracting, and cross-functional coordination
  • Experience managing high-volume requests in a fast-paced environment with competing priorities
  • Experience working cross-functionally with Sales, Finance, Legal, and Operations teams
  • Operational Workflow Management – Ability to manage complex, multi-step processes across functions
  • Request Intake & Triage – Expertise in structuring and managing high-volume request pipelines
  • Pricing & Contracting Coordination – Strong understanding of pricing workflows and downstream execution requirements
  • Data Validation & Quality Control – Ensures accuracy and consistency across all operational outputs
  • Cross-Functional Collaboration – Works effectively across Sales, Finance, Legal, and Operations teams
  • Process Standardization – Develops and reinforces structured, repeatable processes to improve efficiency
  • Strong communication skills: Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language
  • Bachelor's degree in business, Operations, Finance, or a related field
  • Familiarity with healthcare/pharma segments (GPO, IDN, 340B, VA)

Benefits

  • Annual performance-based bonuses
  • An equity-based incentive program
  • Generous vacation
  • Paid wellness days
  • Support for learning and development
  • Hybrid and remote work arrangements

Company Overview

  • Telix is a global biopharmaceutical company focused on the development and commercialization of radiopharmaceuticals to address significant unmet medical need in oncology and rare diseases. It was founded in 2015, and is headquartered in North Melbourne, Victoria, AUS, with a workforce of 1001-5000 employees. Its website is http://www.telixpharma.com.
  • Company H1B Sponsorship

  • Telix Pharmaceuticals Limited has a track record of offering H1B sponsorships, with 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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