Note: The job is a remote job and is open to candidates in USA. SMX Services & Consulting, Inc. is seeking an experienced Content Development Lead / Section 508 Accessibility Lead to support the Office of Refugee Resettlement Learning Center. The role leads the development, maintenance, remediation, quality assurance, accessibility compliance, testing, and deployment of SCORM-compatible digital learning content within enterprise LMS environments.

Responsibilities

• Lead development and maintenance of digital training and learning content
• Coordinate creation, revision, testing, and publication of LMS course materials
• Develop and maintain SCORM-compatible learning content
• Ensure training content operates correctly within the LMS
• Lead Section 508 accessibility compliance for training and learning materials
• Perform or coordinate accessibility testing and remediation
• Review electronic documents, presentations, multimedia, web-based content, and LMS course materials for accessibility
• Apply WCAG and Revised Section 508 requirements
• Develop accessible templates and content-development standards
• Establish content QA and review processes
• Coordinate instructional design, content development, multimedia, and technical deployment
• Support migration or conversion of existing learning content
• Validate course functionality and learner experience
• Ensure accessibility considerations are incorporated throughout the content-development lifecycle
• Maintain content inventories, version control, documentation, and approval records
• Coordinate with subject-matter experts and Government stakeholders
• Develop user documentation, job aids, guides, training materials, and other instructional resources
• Support virtual and online training delivery
• Assist with learner communications and training-support activities
• Support analytics and evaluation of training effectiveness
• Coordinate remediation of accessibility defects
• Support Government accessibility reviews and documentation

Skills

• The successful candidate will combine instructional-content expertise with hands-on knowledge of enterprise Learning Management Systems, SCORM-compliant content , digital accessibility, Section 508, WCAG, document remediation, multimedia learning, and quality assurance
• Strong candidates should demonstrate experience with:
• • Enterprise LMS content development
• • Instructional design or digital learning development
• • SCORM
• • Section 508
• • WCAG
• • Accessible electronic documents
• • Accessible multimedia
• • Learning-content QA
• • LMS content deployment
• • Course testing and troubleshooting
• • Content remediation
• • Training documentation
• • Stakeholder/SME coordination
• Experience with one or more of the following is highly desirable:
• • SAP SuccessFactors Learning
• • Articulate Storyline
• • Articulate Rise
• • Adobe Captivate
• • Adobe Acrobat accessibility tools
• • Microsoft Office accessibility tools
• • SCORM 1.2/2004
• • HTML/CSS accessibility
• • Accessibility Insights
• • JAWS
• • NVDA
• • Client Trusted Tester methodologies or tools
• • 7+ years of training-content, instructional-design, eLearning, or digital-content experience
• • 3+ years leading content-development efforts
• • Bachelor's degree in Instructional Design, Education, Communications, Information Technology, Human-Computer Interaction, or related field, or equivalent experience
• • Direct Federal Section 508 experience
• • Client Trusted Tester certification
• • IAAP CPACC, WAS, or similar accessibility certification
• • SAP SuccessFactors Learning experience
• • Federal Government training-program experience
• • Experience creating accessible SCORM courses
• • Experience developing accessible multimedia and video content
• • Experience remediating PDFs, Word documents, PowerPoint presentations, and web content

Benefits

• Primarily remote

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