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Remote Customer Benefits Specialist – Virtual Insurance Sales & Client Education – 100% Work From Home – Entry Level – Commission-Based – brighthush

Remote · New Zealand Full-time
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About brighthush

brighthush is a forward‑thinking, customer‑centric organization that empowers families and working professionals to secure their future through comprehensive life, accident, and supplemental health insurance solutions. With a focus on education, empathy, and technology, brighthush delivers personalized benefits guidance from the comfort of your own home. We’re building a culture of growth, collaboration, and purpose, and we’re looking for passionate individuals to join our virtual team as Remote Customer Benefits Specialists.

Why brighthush?

  • 100% Remote – Work from anywhere in the United States.
  • Entry‑Level – No prior insurance experience required.
  • Structured, Virtual Training – From onboarding to advanced sales techniques.
  • Mentorship & Coaching – Learn from seasoned professionals.
  • Commission‑Based Compensation – Unlimited earning potential.
  • Flexible Schedule – Design your own workday.
  • Career Growth Path – From Specialist to Team Leader and beyond.
  • Client‑Provided Opportunities – No cold calling or lead purchasing.
  • Technology‑Enabled – Zoom, digital enrollment platforms, and client‑management tools.

Key Responsibilities

As a Remote Customer Benefits Specialist, you’ll be the trusted advisor for families, union members, veterans, and association members. Your role blends customer service, benefits education, and consultative sales to help clients understand and enroll in the right insurance products.

  • Client Outreach & Relationship Management – Connect with company‑provided leads and existing clients via Zoom or phone.
  • Needs Assessment – Ask thoughtful questions to uncover financial‑protection goals and coverage gaps.
  • Benefits Education – Explain life, accident, and supplemental health insurance options in clear, jargon‑free language.
  • Enrollment Assistance – Guide eligible clients through electronic applications once licensed.
  • Follow‑Up & Support – Maintain digital records, schedule follow‑ups, and provide ongoing policy reviews.
  • Compliance & Documentation – Adhere to state insurance regulations and company procedures.
  • Professional Development – Attend virtual training, coaching sessions, and leadership workshops.

Essential Qualifications

  • Minimum 18 years of age.
  • U.S. residency and legal authorization to work.
  • Reliable computer or laptop with high‑speed internet, webcam, and microphone.
  • Professional, quiet home workspace.
  • Strong verbal and written communication skills.
  • Self‑motivated, organized, and able to manage a flexible schedule.
  • Comfortable with consultative sales and client education.
  • Willingness to complete state Life & Health Insurance licensing (costs and exams are the candidate’s responsibility).
  • Understanding of commission‑only compensation structure.

Preferred (Not Required) Experience

  • Customer service, client relations, or account management.
  • Sales, retail, hospitality, or financial services background.
  • Experience with virtual communication tools (Zoom, Teams).
  • Leadership or coaching experience.

Skills & Competencies

  • Empathy & Active Listening – Build trust and rapport.
  • Analytical Thinking – Assess client needs and recommend appropriate coverage.
  • Digital Literacy – Navigate enrollment platforms and CRM systems.
  • Time Management – Prioritize appointments, follow‑ups, and training.
  • Resilience & Adaptability – Thrive in a fast‑changing, commission‑based environment.
  • Team Collaboration – Participate in virtual meetings and knowledge sharing.

Career Growth & Leadership Opportunities

At brighthush, performance drives progression. Successful specialists can advance through the following ladder:

  • Remote Customer Benefits Specialist
  • Senior Benefits Advisor
  • Trainer / Mentor
  • Team Leader
  • Sales Manager
  • Senior Leadership / Director

Each step offers increased responsibility, higher earning potential, and the chance to shape the future of brighthush’s client‑centric culture.

Work Environment & Company Culture

brighthush fosters a collaborative, inclusive, and growth‑oriented culture. Even though we operate virtually, we maintain:

  • Weekly virtual team huddles and knowledge‑sharing sessions.
  • Open communication channels via Slack, Teams, and email.
  • Recognition programs for top performers.
  • Continuous learning resources – webinars, e‑learning modules, and industry certifications.
  • Community outreach initiatives – supporting veterans, unions, and local associations.

Compensation & Benefits

As a 1099 independent contractor, you’ll receive:

  • Weekly commissions on completed business.
  • Performance‑based bonuses.
  • Renewal and residual income opportunities.
  • Leadership compensation for qualifying representatives.
  • Recognition and incentive programs (travel, awards).

Because this is a commission‑only role, there is no guaranteed base salary or traditional employee benefits. However, brighthush offers:

  • Medical insurance reimbursement options.
  • Company‑supported life insurance.
  • Accidental Death Benefit coverage.
  • Professional coaching and mentorship.
  • Leadership‑development programs.

Required Home Office Setup

  • Reliable desktop or laptop.
  • High‑speed internet connection.
  • Webcam and microphone.
  • Phone with clear audio.
  • Quiet, professional workspace.

brighthush does not provide equipment; candidates must supply their own.

How to Apply

If you’re ready to build a purpose‑driven career, help families secure their future, and earn unlimited income from home, we want to hear from you. Click the link below to submit your application and start your journey with brighthush.

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