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Remote Customer Service Associate

Remote · New Zealand Full-time

Remote Customer Service Associate Remote Customer Service Associate we're looking for motivated individuals to join our team. This is an entry-level role that includes comprehensive on-the-job training. A minimum 9-month commitment is required.

Qualifications

Strong verbal and written communication skills Basic computer proficiency Fluent in English Dependable, eager to learn, and open to feedback Must maintain perfect attendance during the initial training period (approximately 2 weeks) Technical Setup Laptop Requirements Windows: 8GB RAM, Intel Core i5 (4 cores) or higher, 2.0GHz+ Mac: 8GB RAM, macOS Catalina or Big Sur (M1 chip supported), 2.0GHz+ Audio Equipment Wired USB headset with a built-in microphone (wireless or Bluetooth headsets are not permitted) Internet Connection Wired LTE router using a SIM card and connected by cable. Wi-Fi or mobile hotspots will not be accepted Schedule & Compensation Full-time: 5 days per week, 8–9 hours daily Base pay with potential performance-based incentives Participate in two annual company events

Key Responsibilities

Manage inbound and outbound customer calls Handle inquiries and provide appropriate solutions Accurately document interactions and follow company scripts Maintain professionalism and a distraction-free workspace Application Instructions To apply, please complete this form: https://bit.ly/Forms-Telemarketingsub Be sure to mention where you found this job posting in the designated field on the form

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