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[Remote] Customer Service Representative - State Farm Agent Team Member

Remote · Qatar Full-time

Note: The job is a remote job and is open to candidates in USA. Drew Federau - State Farm Agent is hiring a Customer Service Representative to support customers and help grow the insurance agency. The role involves answering inquiries, assisting with policy updates and claims, and maintaining accurate customer records.

Responsibilities

  • Answer customer inquiries and provide policy information
  • Assist customers with policy changes and updates
  • Process insurance claims and follow up with customers
  • Maintain accurate records of customer interactions

Skills

  • Your attention to detail, customer service skills, and desire to help people make you a fit
  • We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for
  • Communication and interpersonal skills
  • Detail-oriented and able to multitask
  • Must have prior State Farm experience

Benefits

  • Bonus based on performance
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

Company Overview

  • At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. It was founded in 1922, and is headquartered in Bloomington, Illinois, USA, with a workforce of 5001-10000 employees. Its website is https://www.statefarm.com/.
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