Note: The job is a remote job and is open to candidates in USA. State Farm Agent is an insurance and financial services agency seeking a Customer Service Representative to deliver exceptional customer experiences. The role involves answering customer inquiries, assisting with policy updates, processing claims, coordinating with team members, and maintaining accurate records.

Responsibilities

• Answer customer inquiries and provide policy information
• Assist customers with policy changes and updates
• Process insurance claims and follow up with customers
• Maintain accurate records of customer interactions

Skills

• Communication and interpersonal skills
• Detail-oriented and able to multitask
• Bilingual Spanish (required)
• Currently Licensed
• Previous customer service experience preferred

Benefits

• 401(k)
• Bonus based on performance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Company Overview