Note: The job is a remote job and is open to candidates in USA. Cyborg Mobile employs professionals for placement with client organizations, including Fortune 100 technology companies. The Data & AI Program Manager will own the end-to-end data lifecycle for NLP applications and LLM development, including data strategy, annotation, quality management, stakeholder communication, and integration with machine learning pipelines.

Responsibilities

• Conduct market and user research to understand data needs and expectations across various NLP applications and domains
• Define data specifications, scope, and sourcing strategy for each use case and domain
• Design judgment guidelines and instructions for data annotation, validation, and quality control
• Deliver datasets, schemas, guidelines, and annotations that meet approved specifications, scope, and sourcing requirements
• Manage the end-to-end data annotation process
• Analyze data quality metrics (accuracy, consistency, coverage, and diversity) and turn findings into actionable recommendations
• Implement approved data quality improvement actions
• Collaborate with client data engineers, data scientists, and machine learning engineers to integrate annotated data into production pipelines, support LLM fine-tuning, and evaluate model performance and impact
• Identify data gaps and opportunities; propose new data sources, methods, and features to improve data quality and model outcomes
• Communicate data vision, strategy, and results to internal and external stakeholders, including product owners, engineers, researchers, customers, and partners
• Prepare and deliver data reports, presentations, and demos using client-approved formats and channels

Skills

• * Experience in NLP data strategy, annotation program management, or a related data quality/linguistics role
• * Strong understanding of data annotation workflows, guideline design, and inter-annotator quality control
• * Familiarity with LLM training/fine-tuning pipelines and how annotated data feeds model evaluation
• * Analytical mindset with the ability to translate quality metrics into concrete improvement plans
• * Excellent stakeholder communication skills — comfortable presenting to both technical and non-technical audiences
• * Experience working in large, matrixed corporate environments
• * Customer centric
• * Good with follow through
• * Has skills to build Agents, PowerBI dashboards, Sharepoint list management, coding agents like Codex, Claude Code, Github copilot
• This is a remote position (Washington candidates preferred)

Benefits

• Remote position (any location)

Company Overview