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[Remote] Director, Core Admin, Claims & Medicare

Remote · Germany Full-time

Note: The job is a remote job and is open to candidates in USA. Humana is hiring a Director to advance quality engineering across a defined technology portfolio. The role leads quality engineering teams and strategy, including test automation, release readiness, risk management, and continuous improvement, while embedding quality throughout the software development lifecycle.

Responsibilities

  • Lead quality engineering strategy and execution across a defined portfolio, domain, or segment
  • Lead and develop quality engineering managers, leads, engineers, and SDETs; drive organization design, talent growth, and team performance
  • Establish portfolio quality goals, KPIs, and governance to improve delivery quality, release readiness, and production stability
  • Embed built-in quality across planning, design, development, testing, and deployment
  • Oversee test strategy and execution across functional, integration, end-to-end, regression, and release validation
  • Own portfolio-level quality risk management, including defect trends, release concerns, environment issues, and cross-team dependencies
  • Drive automation-first practices and integrate quality signals, validation, and gates into CI/CD pipelines
  • Lead adoption of AI-enabled quality engineering capabilities and promote innovative practices that improve speed, coverage, and reliability
  • Sponsor modernization of quality frameworks, tooling, and test approaches for APIs, distributed systems, and cloud-native platforms
  • Oversee non-functional quality practices, including performance, resiliency, operational readiness, and security validation
  • Use metrics and production insights to drive continuous improvement, maturity, and investment priorities
  • Partner with segment and enterprise stakeholders to align execution with broader quality engineering strategy, standards, and reference architecture direction
  • Ensure responsible adoption of AI and compliance with applicable security, privacy, regulatory, and operational standards

Skills

  • Bachelor's degree or equivalent experience
  • 10+ years of experience in software engineering, quality engineering, testing, or related technical disciplines
  • 5+ years of leadership experience managing quality engineering, test automation, or software delivery teams in large enterprise environments
  • Experience leading quality engineering execution across multiple agile teams or a complex application/product portfolio
  • Demonstrated success driving quality engineering modernization, including automation, tooling, process improvement, and metrics-driven execution
  • Strong understanding of Agile, DevOps, and CI/CD practices
  • Experience with API, UI, integration, regression, and end-to-end testing approaches
  • Familiarity with distributed systems and modern application architectures
  • Strong communication and stakeholder management skills, with the ability to influence cross-functional leaders
  • Experience working in matrixed organizations and leading geographically distributed teams
  • Proven experience leading adoption of AI capabilities within Quality Engineering processes
  • Demonstrated success leveraging AI to improve test planning, test design, test automation, and QE effectiveness
  • Experience utilizing AI-enabled solutions for: Test case generation and optimizationTest automation acceleration and maintenanceChange impact assessment and risk analysisRequirements traceability and coverage verificationRelease readiness and quality risk assessment
  • Experience establishing governance, metrics, and best practices for responsible and effective adoption of AI within Quality Engineering organizations
  • Experience in healthcare or another highly regulated industry
  • Familiarity with member, provider, digital experience, or enterprise platform domains
  • Experience with enterprise quality tools, test management platforms, and engineering lifecycle tools
  • Knowledge of microservices, APIs, event-driven systems, and cloud-native architectures
  • Experience supporting non-functional testing, including performance and resiliency
  • Exposure to AI-enabled quality engineering or intelligent automation capabilities
  • Familiarity with enterprise reference architecture principles, patterns, and standards in cloud, hybrid, on-premise, and SaaS environments

Benefits

  • Bonus incentive plan eligibility; this incentive opportunity is based upon company and/or individual performance.
  • Remote position
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company holidays
  • Personal holidays
  • Paid parental leave
  • Paid caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance

Company Overview

  • Humana is a health insurance provider for individuals, families, and businesses. It was founded in 1964, and is headquartered in Louisville, Kentucky, USA, with a workforce of 10001+ employees. Its website is http://www.humana.com.
  • Company H1B Sponsorship

  • Humana has a track record of offering H1B sponsorships, with 261 in 2026, 282 in 2025, 246 in 2024, 284 in 2023, 274 in 2022, 212 in 2021, 84 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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