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[Remote] Director, Product Management - Security and Risk Partnerships

Remote · Vietnam Full-time

Note: The job is a remote job and is open to candidates in USA. ServiceNow is hiring a Director of Product Management to set product strategy for partnerships across the security and risk ecosystem. The role identifies and evaluates partnership opportunities, leads technical diligence and integration planning, and aligns cross-functional teams to deliver and measure joint customer outcomes.

Responsibilities

  • Identify and qualify product-led partnership opportunities across the security and risk landscape, including security operations, agentic SOC, identity, threat and vulnerability management, governance, risk, and compliance
  • Set strategy for and lead technical due diligence, integration architecture, and roadmap alignment, from qualification through activation-ready handoff to go-to-market
  • Build the business case for partnership investment, and be accountable for the outcomes it projects
  • Define success metrics such as adoption, attach rate, and win/loss, and incubate the first few customers adopting the joint solution to prove the better together outcomes
  • Track competitive, regulatory, and technology trends across the ecosystem, and define the implications for our partnership strategy
  • Shape leadership-level decisions on partner investment, co-sell motions, and joint roadmap commitments
  • Lead cross-functional alignment with engineering, platform, product marketing, security, risk, and GTM business development. Represent ServiceNow in executive partner and customer conversations that need product-level technical context

Skills

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
  • Ability to operate across a broad security and risk scope and synthesize a coherent strategy across security operations, agentic SOC, identity, governance, risk, and compliance
  • 15+ years of enterprise security product management, with working knowledge of security and AI stack
  • Track record of setting multi-year product strategy and influencing VP and C-level decisions internally and at partner or customer organizations
  • Experience leading product strategy for technology partnerships, including build-vs-partner analysis, technical due diligence, and integration architecture
  • Experience owning business cases for partnership investment, with accountability for outcomes
  • Comfort influencing roadmaps you don't own, both internal and partner-side
  • Strong collaborator who can align senior stakeholders without direct authority over them
  • Strong written and verbal communication, able to explain partnership rationale to technical and executive audiences
  • Experience integrating AI into product decisions or into the evaluation of partner solutions is a strong plus
  • Familiarity with the ServiceNow platform and its security and risk applications, and the competitive landscape, is a plus

Benefits

  • Equity (when applicable)
  • Variable/incentive compensation
  • Health plans, including flexible spending accounts
  • A 401(k) Plan with company match
  • ESPP
  • Matching donations
  • A flexible time away plan
  • Family leave programs

Company Overview

  • ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions. It was founded in 2004, and is headquartered in Santa Clara, California, USA, with a workforce of 10001+ employees. Its website is http://www.servicenow.com.
  • Company H1B Sponsorship

  • ServiceNow has a track record of offering H1B sponsorships, with 543 in 2026, 910 in 2025, 876 in 2024, 807 in 2023, 840 in 2022, 447 in 2021, 439 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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