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[Remote] Early Career Business Analyst - Operations

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. Gainwell Technologies is hiring an Early Career Business Analyst - Operations to support healthcare claims and payment operations. The role posts payments, reconciles accounts receivable, resolves discrepancies, generates invoices and reports, and documents business requirements and processes.

Responsibilities

  • Post payments to medical and pharmacy claims from paper and electronic EOBs daily
  • Reconcile AR and correct any discrepancies or posting issues
  • Identify, analyze, and resolve errors in claim postings and payments
  • Participates in meetings with client engagement to gather and document requirements and explore potential solutions
  • Assists in analyzing and documenting client's business requirements and processes following established approach and methodology; communicates these requirements to technical personnel
  • Plans and designs standard business processes following established approach and methodology; assists in formulating recommendations to improve and support business activities
  • Develops and modifies systems requirements documentation to meet client needs
  • Generate and distribute monthly invoices using PeopleSoft Finance based on claims posted during the reporting period
  • Create, run, and deliver posting and reconciliation reports; analyze trends and anomalies
  • Use FTP protocols to securely transfer files from various sources
  • Maintain accurate documentation for audit and compliance purposes
  • Collaborate with other departments to resolve issues related to claims and payments
  • Work independently in a remote environment while meeting deadlines and service level agreements (SLAs)

Skills

  • Strong problem-solving skills
  • Experience in healthcare claims
  • Deep understanding of medical and pharmacy claims adjudication, Medicaid reclamation, and healthcare payment cycles
  • Bachelor's degree in Business, Healthcare Administration, Finance, or a related field; OR 3–5 years of experience in medical claims posting and reconciliation
  • Solid understanding of medical and pharmacy claims adjudication and Medicaid reclamation claims
  • Proficiency in SQL and ability to extract and analyze data from relational databases
  • Familiarity with PeopleSoft Finance or similar enterprise financial systems
  • Strong critical thinking and problem-solving skills; able to troubleshoot independently
  • Experience with FTP protocols and secure file transfer
  • Excellent written and verbal communication skills
  • Experience working with healthcare data analytics or reporting tools
  • Knowledge of healthcare payment cycles and insurance reimbursement processes

Benefits

  • Fully remote options from Contiguous US locations only
  • Generous, flexible vacation policy
  • 401(k) employer match
  • Comprehensive health benefits
  • Educational assistance
  • Comprehensive leadership and technical development academies

Company Overview

  • Gainwell Technologies is a provider of Information Technology & Services. It is a sub-organization of Veritas Capital. It was founded in 2009, and is headquartered in Irving, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.gainwelltechnologies.com/.
  • Company H1B Sponsorship

  • Gainwell Technologies has a track record of offering H1B sponsorships, with 49 in 2026, 90 in 2025, 78 in 2024, 56 in 2023, 96 in 2022, 33 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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