Note: The job is a remote job and is open to candidates in USA. Summit is hiring an Enterprise Account Manager to own and grow a portfolio of existing enterprise customers. The role focuses on retention, renewals, account expansion, and helping customers realize ongoing value from Summit’s infrastructure, cloud, and managed services solutions.

Responsibilities

• Manage and grow a portfolio of enterprise accounts across infrastructure, cloud, and managed services
• Maintain regular, proactive engagement with customers to understand evolving needs and identify growth opportunities
• Identify and drive upsell, cross-sell, and service expansion opportunities within existing accounts
• Own renewal strategy and execution, ensuring retention and long-term account stability
• Partner with internal teams to align solutions with customer needs and priorities
• Monitor account health, usage trends, and risk signals to proactively address churn and contraction
• Maintain accurate forecasting and pipeline visibility for expansion opportunities

Skills

• Are comfortable owning long-term customer relationships and revenue outcomes
• Are motivated by performance tied to both retention and expansion of revenue
• Take a proactive, structured approach to account planning and growth
• Can identify expansion opportunities and confidently position additional solutions
• Balance strong relationship management with a focus on revenue outcomes
• Stay organized and disciplined across multiple accounts and priorities
• Experience in account management within infrastructure, cloud, or managed services
• Strong understanding of recurring revenue models
• Experience driving expansion within existing customer bases
• Ability to navigate technical conversations and solution positioning

Benefits

• Flexible Time Off – take what you need, we trust you to manage it
• Medical, Dental & Vision – comprehensive coverage with HSA/HRA options
• 401(k) with 4% match
• Paid parental leave
• Life & Disability Insurance
• Wellness Support – resources for your mental and physical health
• Free Colocation & Cloud Access
• Work From Anywhere – remote-friendly by design
• A low-ego, get-it-done culture
• Performance-based commission plan tied to net revenue retention and account growth, with accelerator opportunities tied to performance

Company Overview