Note: The job is a remote job and is open to candidates in USA. Giga builds AI agents for enterprise customer experience and automation across voice, chat, and email. The Sales Director will own strategic relationships with major enterprise accounts, lead complex sales cycles, drive expansions and multi-year partnerships, and collaborate with leadership, product, and engineering teams to deliver customized solutions.

Responsibilities

• Own strategic relationships: Develop deep, trusted partnerships with executive stakeholders across CX, Operations, and Product teams
• Drive growth across key logos: Lead expansion within our largest customers and convert POCs into multi-year, multi-million-dollar partnerships
• Lead complex deal cycles: Manage enterprise negotiations, coordinate technical validation, and align stakeholders from first meeting through close
• Develop account strategy: Build and execute tailored account plans to deepen engagement and expand into new lines of business
• Collaborate cross-functionally: Partner with founders, engineering, and deployment teams to deliver customized, high-value solutions
• Influence Giga’s roadmap: Bring customer insights directly into our product and strategy discussions to shape future capabilities

Skills

• 5+ years in strategic or enterprise SaaS sales with a strong record of closing and expanding 6 or 7-figure deals
• Skilled at navigating large, complex organizations and building executive-level relationships
• Thrives in early-stage, fast-paced environments where process and playbooks are still being written
• Clear, thoughtful, and able to align internal and external teams around shared outcomes
• Experience selling AI, automation, or CX transformation solutions
• Familiarity with large-scale deployments in telecom, logistics, or e-commerce sectors
• Early GTM or founding sales experience at a fast-growing startup

Benefits

• Competitive base + commission + equity
• Catered lunch daily
• Dinner stipend
• $150/month wellness benefit (gym, fitness classes, mental health)
• 401(k) plan
• Paid parental leave (12 weeks maternal, 6 weeks paternal)
• Commuter benefits
• Medical, dental, and vision coverage

Company Overview