Note: The job is a remote job and is open to candidates in USA. MCI is hiring an entry-level Account Prospecting Representative to support business development and growth. The role identifies and qualifies prospects, conducts targeted outreach, sets appointments, maintains CRM records, and researches markets and competitors.

Responsibilities

• Lead Generation: Identify and qualify new prospects through outbound calls, email campaigns, social media, and referrals
• Campaign Execution: Plan and execute targeted outreach campaigns to high-value prospects
• Sales Outreach: Make introductory calls and clearly communicate the value of MCI’s call center outsourcing and staffing solutions
• Appointment Setting: Schedule meetings between qualified leads and the MCI executive team
• CRM Management: Log all interactions, track progress, and maintain accurate records in the CRM system
• Market Research: Stay informed about competitors and industry trends to refine targeting strategies
• Storytelling: Craft compelling narratives around MCI’s services to engage and convert prospects

Skills

• Must be 18 years or older
• Bachelor's degree or equivalent work experience
• Strong written and verbal communication skills
• Ability to type 20+ words per minute
• Basic proficiency in Microsoft Office and Windows OS
• Highly reliable, organized, and self-motivated
• Strong problem-solving, multitasking, and time management skills
• A customer-first mindset with empathy and professionalism
• Team-oriented with a desire to grow and succeed
• Must be authorized to work in the country where the job is based
• 1+ year of experience in customer service, inside sales, technical support, or administrative roles especially in a contact center environment
• Experience working in state or federal programs

Benefits

• Remote work
• Paid Time Off and paid holidays
• Full-time employees are eligible for supplemental health coverage through Blue Cross
• Life insurance options
• Accident and critical illness insurance
• Significant advancement opportunities through internal promotions
• Paid training
• Team-oriented culture that fosters collaboration and engagement
• Casual dress code

Company Overview