Note: The job is a remote job and is open to candidates in USA. Premier Destination Group is seeking a Customer Support Coordinator to assist clients, manage support requests, and coordinate scheduling and service-related activities remotely. The role focuses on client communication, accurate documentation, request follow-up, and a positive client experience.

Responsibilities

• Respond to client inquiries and provide timely, professional support
• Assist with coordinating scheduling, reservations, and service requests
• Maintain accurate client records and support documentation in internal systems
• Communicate with clients via email, phone, and online platforms
• Track and follow up on open requests to ensure resolution
• Review service details and confirmations for accuracy
• Provide general administrative and customer support
• Collaborate with internal teams to ensure a smooth client experience

Skills

• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Comfortable using online systems and customer support tools
• Ability to manage multiple tasks in a remote environment
• Customer service or administrative experience preferred
• Experience in customer service, coordination, or administrative support
• Interest in travel, hospitality, or event-related services

Benefits

• Flexible remote work environment
• Step-by-step onboarding and ongoing support
• Opportunities for growth and advancement based on performance
• Supportive and collaborative team environment

Company Overview