Note: The job is a remote job and is open to candidates in USA. UT Health San Antonio is hiring an Epic Cadence Clinical IS Analyst-Intermediate to build, test, configure, and support clinical information system processes. The role analyzes system issues, coordinates with end-users and vendors, contributes to testing and quality assurance, and helps develop operating standards and training.

Responsibilities

• Performs evaluation and analysis to assist in problem-solving and submits recommendations for solutions
• Serves as a liaison between the end-users and/or vendors to ensure appropriate system build, configuration and functionality
• Prepares detailed program specifications, diagrams and flowcharts, and coordinates the system's installation with operations and/or vendors
• Configures, maintains, monitors and troubleshoots clinical information systems
• Communicates changes and provides quality assurance checks to ensure standard practices are followed
• Develops, documents, and adheres to the internal procedures that will be used in conjunction with related applications and systems
• Utilizes and fully understands the application to support operations, while providing in-depth support, troubleshooting and project management skills
• Tests applications and components and contributes to test plan development
• Works collaboratively with key stakeholders to develop operating standards, policies, procedures and training programs
• Performs all other duties as assigned

Skills

• Ability to develop and interpret technical documentation for training and end user procedures
• Self-motivated and directed
• Strong analytical skills with attention to detail to resolve complex issues
• Ability to clearly communicate ideas and solutions both written and verbally; deliver effective presentations; lead and train others
• A solid customer service acumen and interpersonal skills to effectively work with both internal and external stakeholders
• Knowledge of clinical system software, Information System software and/or Electronic Health Records
• Bachelor's degree (4 years of comparable experience may be substituted for a degree)
• A minimum of three (3) years of relevant experience with clinical or business systems with exposure to software development/build lifecycles
• As specified by the department director, Epic certification for assigned modules are required within eighteen (18) months of hire. Epic certification must be maintained per Epic Corporation standards

Benefits

• For employees who work at least 20 hours a week, with an appointment of at least 4.5 months: UT SELECT Medical insurance is free for employees; family members can be added through payroll deduction.
• For employees who work at least 20 hours a week, with an appointment of at least 4.5 months: discounted copays and coinsurance for employees and dependents using UT Health Physicians.
• For employees who work at least 20 hours a week, with an appointment of at least 4.5 months: $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance at no cost, with additional employee and dependent coverage available for purchase at group rates.
• For employees who work at least 20 hours a week, with an appointment of at least 4.5 months: three dental insurance plan options for employees and families through Delta Dental Insurance Company—two PPOs and one dental HMO; both PPO plans allow employees to choose any licensed dentist.
• For employees who work at least 20 hours a week, with an appointment of at least 4.5 months: two fully insured vision plan options offering standard or enhanced vision benefits.
• For employees who work at least 20 hours a week, with an appointment of at least 4.5 months: disability insurance providing income if a non-work-related illness or injury prevents the employee from working.
• For employees who work at least 20 hours a week, with an appointment of at least 4.5 months: flexible spending accounts for qualifying dependent day care or out-of-pocket health care expenses, using money set aside from earnings before taxes.
• For employees who work at least 20 hours a week, with an appointment of at least 4.5 months: eligibility for either the Teacher Retirement System (TRS) or, for eligible faculty staff employees, the Optional Retirement Plan (ORP); UT Health matches employee contributions to TRS.
• For employees who work at least 20 hours a week, with an appointment of at least 4.5 months: voluntary retirement programs to invest before- or after-tax dollars with a choice of five retirement plan providers.
• For employees who work at least 20 hours a week, with an appointment of at least 4.5 months: front-loaded paid time off of 128 to 208 hours (16 to 26 days), based on years of service, given at the start of each fiscal year; PTO may be prorated in year one based on hire date.
• For employees who work at least 20 hours a week, with an appointment of at least 4.5 months: Extended Illness Bank, accruing 8 hours (1 day) per month, usable for illness or injury after one day of Paid Time Off is taken.
• For employees who work at least 20 hours a week, with an appointment of at least 4.5 months: up to 240 hours (6 weeks) of paid family leave to care for a spouse, child, or parent after 6 months of consecutive employment.
• For employees who work at least 20 hours a week, with an appointment of at least 4.5 months: 12 set paid holidays each year.
• For employees who work at least 20 hours a week, with an appointment of at least 4.5 months: discounts on services, tickets, and gym membership.
• Remote workplace.

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