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[Remote] Epic Certified Willow Analyst
Note: The job is a remote job and is open to candidates in USA. Ellit Groups is hiring an Epic Willow Inpatient Analyst to support Washington State's HCMACS Epic Orchard implementation. The role configures and tests inpatient pharmacy workflows and supports integrated testing, go-live readiness, and stabilization across participating facilities.
Responsibilities
- Configure and test inpatient medication records, dispensing, and pharmacy workflows
- Partner with Orders and ClinDoc analysts on medication ordering and administration workflows
- Support pharmacy integrated testing and go-live readiness
- Work closely with the Team Lead or Application Manager on researching, planning, building, testing, and implementing approved project work
- Analyze operational requirements and system capabilities to propose effective solutions, and apply workflow practices to system configuration
- Perform unit, system, and integration testing per project standards and document outcomes
- Identify, escalate, and help resolve risks and issues; refer complex issues to the appropriate level of support
- Participate in change control processes and follow defined standards and best practices
- Support go-live readiness, go-live, and post-go-live stabilization activities
- Maintain open, professional communication with end users, client stakeholders, and colleagues, using key change management principles
- Meet application deliverables and project timelines; produce weekly status reporting and time tracking as requested
Skills
- Current Epic certification in Willow Inpatient
- Prior experience working with Epic in the assigned application (implementation, build, optimization, or support)
- Strong understanding of healthcare workflows within the assigned application area
- Excellent communication and follow-up skills, with a combination of technical, analytical, and customer service skills
- Ability to work independently, exercise sound judgment, and manage multiple priorities
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Prior Epic implementation or go-live experience
- Pharmacy background (pharmacist or pharmacy technician)
- Bachelor's degree in Healthcare Administration, Information Management, Computer Science, or a related field (or equivalent combination of education and experience)
- Experience in a multi-entity healthcare environment
- Experience supporting behavioral health, correctional health, public sector, or safety-net (FQHC, Tribal, rural) organizations
- Familiarity with 42 CFR Part 2 and HIPAA privacy requirements
Benefits
- Medical, Vision, Dental, Short-Term and Long-Term Disability, and AD&D Insurance
- Medical and Dependent Care FSA
- 401k Retirement Plan
- 6 Paid Holidays
- Flexible Paid Time Off
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