Note: The job is a remote job and is open to candidates in USA. ServiceNow is hiring an Associate Product Design Intern for its Experience Team. The intern will collaborate with Product and Platform designers to develop concepts, mockups, prototypes, and documentation, and contribute to product experiences for customers.

Responsibilities

• Learn from a team of experts in UX Design, Visual Design, Interaction Design, UX Research, and Front-End Development
• Work closely with designers on ServiceNow’s Product and Platform design teams
• Craft visuals that help illustrate and help reinforce storytelling from end-to-end
• Experience first-hand creative processes as they exist in an Enterprise software environment
• Develop your current skills even further and add more skills to your toolbox
• Work closely with designers on ServiceNow’s Product and Platform design teams
• Create new concepts, produce high-fidelity mockups and prototypes, write detailed documentation, and critically assess designs
• Experience first-hand creative processes as they exist in an Enterprise software environment
• Contribute to projects that bring great product experiences to our customers

Skills

• Experience in leveraging, or critical thinking, about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• Currently pursuing a Bachelor's degree in Design, Human-Computer Interaction, UI/UX Design, Graphic/Visual Design, Cognitive Science, Interaction Design, or related disciplines
• Graduating May 2029 or later
• Able to work full time for 12-weeks during the summer
• Proficient using Figma and AI prototyping, to prototype design artifacts
• Understands user interface design, heuristic methods, or other usability evaluation techniques, perception, cognition, task analysis, experimental design and statistics
• Ability to work independently and as part of a team, and bring a willingness to learn through design thinking and execution
• Written and verbal English communication skills, including the ability to articulate and explain your design decisions
• A go-getter, ambitious problem solver with a growth mindset
• Comfortable interfacing with various types of people and roles, either in presentation setting, informal stakeholder interviews, or large meetings
• Ready to showcase your work and/or projects in form of portfolio or other formats is required at time of interview
• Ability to apply design methods to solving problems and/or project management experience, preferred
• Bonus points for having basic knowledge of front-end development technologies, such as HTML, CSS, and/or JavaScript and comfort with AI coding tools to generate front-end code

Benefits

• Equity (when applicable)
• Variable/incentive compensation
• Health plans, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP
• Matching donations
• A flexible time away plan
• Family leave programs
• Hybrid work arrangement

Company Overview

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