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[Remote] Field Engineer, Hardware & Automation

Remote · Chile Full-time

Note: The job is a remote job and is open to candidates in USA. FloVision Solutions develops computer vision and machine learning-assisted systems for protein processing. The Field Engineer installs, maintains, troubleshoots, and improves hardware systems that power its products, working with customers and internal teams to support reliable field operations and product development.

Responsibilities

  • Travel to domestic and international customer sites to scope, install, commission, maintain, and troubleshoot equipment, leading installations from site preparation through post-installation validation
  • Perform on-site mechanical and electrical maintenance, emergency repairs, modifications, and fault-finding, both independently and with remote support teams
  • Build strong customer relationships and represent FloVision with professionalism, responsiveness, and sound judgment, making sure work aligns with customer needs and company procedures
  • Turn recurring field problems into practical, scalable hardware improvements, and partner with the hardware team on product improvements, new designs, prototypes, and R&D when not traveling
  • Create and modify mechanical and full-system designs using SolidWorks or comparable 3D modeling and CAD software
  • Develop and maintain technical documentation, including site findings, service records, maintenance procedures, bills of materials, fabrication drawings, assembly instructions, schematics, and wiring diagrams
  • Coordinate with engineering teams, vendors, and fabricators to prepare equipment for installations and repairs, and support external manufacturing, component sourcing, hardware inventory, and product-line ownership as needs evolve
  • Identify and implement internal process improvements, using AI and other digital tools to work more efficiently across design, troubleshooting, and documentation
  • Uphold Quality, Health, Safety, and Environment standards in the field and workspaces, keeping tools, equipment, parts, and workspaces safe, clean, and organized

Skills

  • Bachelor's degree in Mechanical, Electrical, or Automation Engineering, or a related field, or equivalent practical experience
  • At least four years of experience in automation, controls, field engineering, or a related industrial environment
  • Hands-on mechanical and electrical skills, including installing, commissioning, maintaining, troubleshooting, and repairing equipment, and confidence with common tools such as multimeters, hand tools, and power tools
  • Experience programming and troubleshooting PLC and HMI systems
  • Proficiency with SolidWorks or equivalent CAD software, and experience creating and working from drawings, bills of materials, schematics, wiring diagrams, and assembly instructions
  • Strong problem-solving skills and the ability to identify a field issue, design a practical fix, and implement it with limited oversight
  • Strong computer literacy and willingness to learn and use AI-enabled tools
  • Outstanding communication skills, with the ability to represent FloVision professionally, stay calm under pressure, work clearly with customers, remote engineers, and cross-functional teams, and keep progress, risks, and blockers visible while managing changing priorities
  • Genuine enthusiasm for field work
  • A valid driver's license and passport, or the ability to obtain one
  • Experience designing equipment for food-production, washdown, or hygienic environments, including stainless-steel equipment and fabrication
  • Experience with industrial automation, controls, sensors, cameras, or computer vision systems, including creating electrical schematics or designing control panels
  • Experience leading complex equipment installations, including international field service
  • Experience owning a hardware product from concept and prototyping through testing, manufacturing, and field support
  • Experience managing vendors, fabricators, or external manufacturing partners, and familiarity with component sourcing and hardware inventory management
  • A jack-of-all-trades mindset, with the curiosity to keep learning and grow your skills beyond your area of expertise
  • A natural sleuth who enjoys digging into problems, uncovering root causes, and choosing the best course of action with the customer's needs in mind

Benefits

  • Home Office Stipend
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Health Savings Account (HSA)
  • Contribute to meaningful projects that directly affect sustainability and the global food industry; your voice impacts decisions on day one.
  • Work closely with a dedicated team of professionals passionate about making a difference.
  • Growth opportunities to expand your skill set by tackling diverse challenges.
  • Remote position with opportunities for in-person collaboration.
  • Flexible work hours allow you to plan work around your life.

Company Overview

  • FloVision Solutions is a food analytic platform that optimizes supplier comparative analysis, meal performance, and food wastage. It was founded in 2020, and is headquartered in South Bend, Indiana, USA, with a workforce of 11-50 employees. Its website is https://flovisionsolutions.co.
  • Company H1B Sponsorship

  • FloVision Solutions has a track record of offering H1B sponsorships, with 1 in 2026. Please note that this does not guarantee sponsorship for this specific role.
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