Note: The job is a remote job and is open to candidates in USA. HighLevel is hiring a Field Event Sales Coordinator to support exhibitor and sponsor sales and operations for its internal events. The role manages inquiries, onboarding, appointments, contracts, invoices, event deliverables, records, and coordination with internal teams.

Responsibilities

• Manage the exhibitor and sponsor email inbox, responding to all inbound inquiries in a timely manner
• Handle inbound site inquiries and reactive leads, triaging and routing them appropriately
• Support the onboarding of new exhibitors and sponsors using standard templates and guidelines
• Set discovery and follow-up appointments on behalf of the Senior Manager, Field Event Sales
• Provide on-site operational support for exhibitors and sponsors at internal HighLevel events
• Track and follow up on unsigned contracts promptly to keep deals moving forward
• Ensure deposits are collected in accordance with agreed upon payment timelines
• Maintain accurate records of contract status and payment activity across all accounts
• Own the deliverable tracking cadence to ensure all exhibitor and sponsor assets are collected well in advance of each event
• Maintain dashboards and trackers to provide visibility into outstanding items
• Escalate issues and risks to the Senior Manager when needed
• Attend regular one-on-ones with the Senior Manager and recurring meetings with the Events team
• Coordinate with internal stakeholders including Events, Marketing, and Billing teams as needed
• Support vendor and sponsor communication and documentation in partnership with the Senior Manager
• Maintain accurate internal documentation and exhibitor and sponsor records in HighLevel CRM
• Document recurring challenges and share observations to support process improvements
• Follow established compliance guidelines and ensure required approvals are completed

Skills

• Highly organized, detail-oriented, and dependable
• Comfortable managing multiple deadlines, owning workflows, and communicating proactively in fast-paced settings
• Building genuine relationships with external partners and internal teams comes naturally, with a real commitment to ensuring every exhibitor and sponsor interaction reflects the HighLevel standard
• A self-starter who works independently in a remote environment while staying fully accountable to the team, with the people-first mindset and organizational instincts to keep things moving even when priorities shift
• Experience supporting sales, events, or operational activities in a fast-paced environment
• Strong attention to detail in managing timelines, deliverables, and follow-up cadences
• Excellent written and verbal communication with a warm, professional tone
• Comfort working independently in a fully remote setting while staying proactive and accountable
• Strong interpersonal skills when working with external partners and internal teams
• Organized and reliable approach to managing multiple priorities without things falling through the cracks
• Familiarity with Google Workspace, Zoom, Slack, HighLevel CRM, and AI tools such as ChatGPT and Claude
• 1 to 3 years of experience in a sales support, account coordination, or administrative sales role
• High school diploma or equivalent required
• Experience in event coordination, hospitality, or a customer-facing environment is a plus
• Bachelor's degree in Event Management, Communications, Marketing, or Hospitality Management strongly preferred
• Experience in SaaS or high-growth environments is a plus

Benefits

• Fully remote work

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