Note: The job is a remote job and is open to candidates in USA. Biogen is a mid-sized biotechnology company committed to excellence and innovation. They are seeking a Field Excellence Lead for New Products & Account Management to design and execute operational launch roadmaps, focusing on new therapeutic launches and ensuring optimal field execution.

Responsibilities

• Design and execute the Launch Operational Plan, architecting and implementing a robust Strategic Account Management capability for Lupus & Nephrology launches
• Proactively monitor field execution to identify operational barriers and best practices, translating insights into scalable action plans
• Establish and monitor a Launch Brand Operational Annual Roadmap with clear KPIs, deliverable milestones, and governance decision-making
• Architect and implement a robust Strategic Account Management capability to shift from transactional selling to enterprise-level partnerships
• Act as the central clearinghouse for field force excellence innovation and maintain routine cadence of launch optimization feedback sessions
• Influence Franchise Heads and Sales VPs using data and field credibility to drive adoption of new operational initiatives
• Provide strategic input for the annual Brand Plan regarding field execution, emphasizing critical opportunities and barriers
• Identify high-level skill gaps in the field force and partner with commercial learning for targeted interventions
• Establish operational milestones for the year, including recurring tasks and special projects
• Develop quarterly deliverables for future launches, including Franchise Opportunity Playbooks, Execution Gap Assessments, Operational Assessments, and QBRs

Skills

• Bachelor's degree with 12+ years of progressive experience in the Pharmaceutical/Biotech industry
• Must have significant experience in Commercial Operations or Sales Excellence leadership, with a strong preference for immunology therapeutic area experience
• Proven track record in a Launch-Phase Field Leadership role (e.g., Division Sales Manager, Regional Sales Director, or National Sales Lead)
• Experience designing and/or working in a Strategic Account Management team
• Ability to anticipate future trends and plan proactively
• Comfortable navigating complex data for actionable insights
• Mastery in influencing disparate stakeholders toward common operational goals
• Willingness to challenge traditional models and drive innovation
• Strong stakeholder management skills and experience in change management

Benefits

• Medical, Dental, Vision, & Life insurances
• Fitness & Wellness programs including a fitness reimbursement
• Short- and Long-Term Disability insurance
• A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
• Up to 12 company paid holidays + 3 paid days off for Personal Significance
• 80 hours of sick time per calendar year
• Paid Maternity and Parental Leave benefit
• 401(k) program participation with company matched contributions
• Employee stock purchase plan
• Tuition reimbursement of up to $10,000 per calendar year
• Employee Resource Groups participation

Company Overview

Company H1B Sponsorship