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[Remote] Financial Assistant, Wealth Management (Part Time)

Remote · Indonesia Full-time

Note: The job is a remote job and is open to candidates in USA. Wing Assistant is seeking an experienced, detail-oriented Financial Assistant to support a wealth-management and financial-services practice. The role owns account administration, insurance paperwork, employee-benefit plan coordination, CRM updates, client follow-ups, and multi-party workflows through completion.

Responsibilities

  • Coordinate financial-account onboarding and manage account-opening documentation
  • Process and track account transfers, including ACATS-related workflows
  • Handle routine account-servicing requests and pending client paperwork
  • Prepare and distribute approved client statements and documents
  • Maintain and update CRM records, logging all client communications accurately
  • Schedule appointments and proactively support client follow-ups
  • Coordinate employee-benefit plan administration across multiple stakeholders — plan provider, accountant, actuary, employer, and other involved parties
  • Track and organize information required for tax filing and ERISA-related plan administration
  • Manage insurance paperwork, documentation, and status follow-ups, handling related administrative communication end-to-end
  • Own outstanding requirements and "quarterback" multi-party workflows through to completion
  • Take on additional administrative responsibilities as you demonstrate capacity and reliability

Skills

  • Strong working proficiency with a financial-services CRM
  • Prior hands-on experience with financial account-opening and account-servicing platforms
  • Working experience with ACATS or other account-transfer workflows
  • Prior experience with insurance and/or employee-benefit administration platforms
  • You've worked in a financial-services or wealth-management back-office role before
  • You're comfortable juggling multiple stakeholders and deadlines without being told twice
  • You take pride in being the person who keeps every workflow moving until it's done
  • Experience with LPL Financial systems is a plus (subject to LPL access and compliance approval)

Benefits

  • Remote work arrangement
  • Training on firm-specific processes and service standards
  • Training on internal CRM procedures and documentation expectations
  • Training on practice-specific client communication and workflow preferences
  • Training on LPL-specific systems and access procedures, if applicable

Company Overview

  • Wing Assistant is an Information technology company that provides CRM management, virtual assistance, and social media management services. It was founded in 2018, and is headquartered in Berkeley, California, USA, with a workforce of 1001-5000 employees. Its website is https://wingassistant.com/.
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