Note: The job is a remote job and is open to candidates in USA. Patrol builds an AI-powered accessibility and compliance platform for Shopify merchants. The Founding Account Executive will generate and close sales, manage the full sales cycle, help build the sales playbook, and bring customer feedback to the product team.

Responsibilities

• Build your book. Generate and run your own pipeline across DTC and CPG brands on Shopify. Learn who to target, which agencies serve them, and where deals come from
• Run the full cycle. Prospect, run discovery, demo, handle objections, negotiate, and close, primarily on 12-month agreements
• Sell the full platform. Position ADA accessibility and CIPA/privacy compliance standalone and as a bundle
• Work inbound and referrals fast. Field demo requests and partner introductions and turn them into closed revenue
• Prospect outbound. Run targeted, personalized outreach to brands
• Keep a clean pipeline. Forecast accurately and maintain disciplined CRM hygiene
• Build the playbook. Help define discovery frameworks, qualification, pricing conversations, and handoffs to customer success, so the next AEs ramp faster
• Be the voice of the customer. Bring objections, competitive intel, and feature requests back to the product

Skills

• 2-5+ years of full-cycle closing experience in B2B SaaS, ideally selling to SMB and mid-market companies
• A track record of hitting or beating quota, with numbers you're proud to talk about
• Comfort explaining a technical and legal topic (accessibility, privacy law, litigation risk) simply and credibly to founders and marketing/ecommerce leaders
• Strong discovery skills: you qualify on revenue and risk, not just interest, and you never accept a soft next step
• High agency and ownership; you're energized by building process, not waiting for it
• Familiarity with the Shopify ecosystem (apps, agencies, brand operators) is a big plus

Benefits

• Uncapped commission
• Equity (real skin in the game)
• Free healthcare, dental, and vision from day one
• 401(k) match
• Team lunch every Wednesday
• Hybrid / Remote friendly, with the opportunity to collaborate in-person in the Cambridge, MA hub
• Flexible, hybrid work
• Career growth as we scale

Company Overview