Note: The job is a remote job and is open to candidates in USA. Roark is hiring a Founding Software Engineer — Product to build the customer-facing platform where calls are scored, issues are filed, and fixes are proven. The role owns features end-to-end, from customer workflows and interface design through implementation, production release, and follow-up with users.

Responsibilities

• Design and build product surfaces end-to-end: Next.js/React frontend, GraphQL API, Postgres data model — schema to pixel
• Turn messy real-world workflows (test suites, issue triage, run reviews) into interfaces that feel obvious in hindsight
• Work directly with design on a system that takes craft seriously — and push back when something reads wrong
• Sit in on customer calls, watch people use your features, and ship the fix the same week
• Raise the bar on quality: tests where they earn their keep, instrumentation everywhere, no silent failures

Skills

• 4+ years building production web applications, with deep TypeScript and React experience
• Comfort owning a feature across the whole stack — API design, data modelling, and UI polish
• A portfolio (or war stories) showing product taste: you notice spacing, latency and empty states
• Bias to ship: you would rather put a small version in front of a user this week than a big one next month
• Clear written communication — we are remote and we write things down
• Experience with GraphQL (Pothos/Yoga), Drizzle, or event-driven backends
• You have built developer-facing tools, dashboards or observability products before

Benefits

• Remote work (US or Europe)

Company Overview