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[Remote] Global Sales Operations Analyst

Remote · Canada Full-time

Note: The job is a remote job and is open to candidates in USA. Convergint Technologies LLC is hiring a Global Sales Operations Analyst to optimize global sales operations, partner management, and line-of-business growth initiatives. The role analyzes sales performance, improves CRM governance and reporting, and drives operational improvements across global sales teams.

Responsibilities

  • Serve as the subject matter expert for CRM governance, ensuring data integrity while identifying trends, risks, and opportunities requiring leadership attention
  • Evaluate pipeline quality, forecast accuracy, and account planning processes, recommending improvements that enhance sales effectiveness and operational performance
  • Establish, monitor, and continuously improve CRM standards, governance, and reporting practices across global sales organizations
  • Analyze sales execution metrics and recommend operational improvements that strengthen forecasting, pipeline management, and revenue visibility
  • Manage operational governance for strategic partner programs by evaluating engagement effectiveness, identifying performance trends, and recommending actions that strengthen partner relationships
  • Influence stakeholders across global teams to drive adoption of standardized business processes and best practices
  • Exercises independent judgment in evaluating business data, operational priorities, and partner performance
  • Makes recommendations regarding sales processes, CRM governance, reporting methodologies, and business operations
  • Prioritizes work independently while balancing competing business demands with minimal supervision

Skills

  • Minimum Experience: 5+ years in Global Sales Operations
  • Bachelor's degree in business, Sales Operations, Marketing, or related field, or equivalent experience

Benefits

  • 10 Company Holidays and Paid Time Off starting at 13 days annually
  • Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Vehicle reimbursement plan or company vehicle
  • Corporate Social Responsibility Day
  • Cell phone reimbursement (if applicable)
  • Paid parental leave
  • Remote work

Company Overview

  • Convergint is a global systems integrator focused on delivering results for our customers through unparalleled service excellence. It was founded in 2001, and is headquartered in Hoffman Estates, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.convergint.com.
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