Note: The job is a remote job and is open to candidates in USA. Zurich Cover-More is seeking a Global Strategic Program Manager to lead a major global technology transformation. The role is accountable for strategic outcomes, program governance, benefits, risk and financial performance while shaping operating models and coordinating business, technology and operational teams across regions.

Responsibilities

• You'll lead the delivery of a global technolgoy transformation project, ensuring strategic outcomes, business value and long-term transformation objectives are achieved
• You'll establish and maintain a compelling transformation vision aligned to Zurich Cover-More's growth ambitions
• You'll drive a "Build Globally, Configure Locally" philosophy across regions, functions and workstreams
• You'll challenge existing operating models and identify opportunities to improve customer, partner and operational outcomes
• You'll build trusted relationships with Executive Committee members, regional leaders and Zurich Group stakeholders
• You'll lead executive governance forums, steering committees and investment reviews across the program
• You'll influence and challenge senior stakeholders to navigate complexity, resolve roadblocks and maintain momentum
• You'll hold accountability for program delivery, governance, benefits realization, risk management and financial performance
• You'll lead a global, multi-disciplinary program organization spanning business, technology and operational teams
• You'll ensure regional execution remains aligned with global strategic objectives and transformation priorities
• You'll identify, prioritize and realize opportunities for additional business value and future investment returns
• You'll drive adoption of new capabilities and embed sustainable ways of working across the organization
• You'll shape future-state operating models, governance structures and service ownership frameworks
• You'll lead strategic relationships with delivery partners, system integrators and major technology vendors
• You'll build high-performing teams and strengthen transformation capability across the organization

Skills

• You'll bring 15+ years' experience leading large-scale, global, enterprise-wide transformation programs
• You'll have successfully delivered complex multi-region programs valued at more than US$25M
• You'll have extensive experience working with Executive Committees, Boards and senior leadership teams
• You'll demonstrate a strong track record delivering both business and technology transformation programmes
• You'll have significant experience leading across customer, operational and technology domains
• You'll bring exceptional stakeholder management, influencing and relationship-building capability
• You'll have experience managing large-scale partner ecosystems, vendors and third-party delivery models
• You'll have strong commercial, financial and business case ownership experience
• You'll thrive in complex, highly regulated environments and bring confidence leading through ambiguity and change
• You'll ideally have experience establishing global operating models and capability-led organizations
• A background in Insurance, financial services or travel is highly desirable

Benefits

• Hybrid work: 3 days in the office and 2 days working from home.
• Comprehensive onboarding experience and continuous professional development.
• Regular annual and personal leave benefits, volunteer leave, and a comprehensive paid parental leave scheme.
• Competitive high-deductible health plan, EAP programs, and access to health and well-being activities.
• 401(k) program with employer matching.
• Short-term incentive bonus eligibility set at 35%.
• Long-term incentive eligibility set at 35%.

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