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[Remote] Growth and Revenue Operations Manager

Remote · South Korea Full-time

Note: The job is a remote job and is open to candidates in USA. Game Plan Tech is seeking a Growth and Revenue Operations Manager to build, scale, and optimize the Growth organization’s revenue operations. The role leads systems and AI workflow automation, forecasting, process design, and cross-functional coordination, while supporting public sector Google resale operations.

Responsibilities

  • Systems & Tool Optimization: Architect, integrate, and manage the Growth tech stack; automate pipeline tracking, data hygiene, deal routing, and handoffs
  • AI Workflow Automation: Deploy practical AI tools, agentic automations, and intelligent workflows across the revenue lifecycle to reduce manual overhead, enrich CRM data, and accelerate deal velocity
  • Process Design & SOPs: Author, maintain, and institutionalize standard operating procedures (SOPs), onboarding guides, and centralized knowledge repositories to ensure scalable, repeatable execution
  • Predictability & Forecasting: Build executive dashboards and predictive models tracking pipeline velocity, conversion rates, CAC, customer retention, and revenue projections for leadership
  • Cross-Functional Project Management: Serve as primary operational liaison across Operations, Finance, Contracting, and Engineering to streamline contract handoffs, compliance reviews, and revenue recognition
  • Deal Desk: Partner with Contracts Lead to establish and manage a Deal Desk framework for complex bids and cloud resale agreements; operationalize pricing thresholds, discounting governance, and workflows to protect gross margins while maintaining rapid deal execution velocity
  • Resale Quoting & Renewals: Coordinate accurate quoting, manage a rolling 120-day renewal pipeline for Google public sector resale agreements, and secure timely contract option exercises
  • Organic Account Growth: Partner with account teams to identify organic expansion, license true-ups, and feature adoption opportunities within existing resale accounts
  • Partner Program Management: Support operational requirements for Google Partner programs, tracking partner competencies, incentives, deal registrations, and compliance milestones

Skills

  • 8+ years of progressive revenue operations, sales operations, or business operations experience
  • Hands-on experience integrating modern generative AI tools, prompt workflows, and automation platforms to optimize operations and drive personal/team productivity
  • Demonstrated success leading cross-functional initiatives across technical, financial, and operational teams with rigorous attention to detail and process governance
  • Exceptional verbal, written, and interpersonal communication skills; proven ability to build trust, lead cross-functional alignment, and present data-backed narratives to executives
  • Strong capability in business process mapping, revenue data analysis, and building actionable executive dashboards
  • U.S. Citizenship is required
  • Candidates must be able to obtain and maintain a U.S. Government Secret Security Clearance
  • Preferably within B2B IT consulting, cloud services, or public sector contracting
  • Prior operational experience supporting Google Cloud, Google Workspace, or public sector SaaS resale/partner programs
  • Working knowledge of government contracting lifecycles, procurement vehicles, and option-year renewals

Benefits

  • Flexible remote-first work
  • A collaborative environment
  • Opportunity to advance your career
  • A mission-driven culture rooted in trust and technical excellence

Company Overview

  • Game Plan Tech provides cloud and AI engineering services for government digital modernization initiatives. It was founded in 2023, and is headquartered in Reston, Virginia, USA, with a workforce of 51-200 employees. Its website is https://gameplan.tech.
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