Note The job is a remote job and is open to candidates in USA. Navia Benefit Solutions is a people-first benefits administrator focused on creating simple and effective benefits experiences for participants and clients. The Senior HR Generalist will own employee benefits administration and plan design while supporting multi-state payroll, compliance, employee relations, HR operations, and the full employee lifecycle.

Responsibilities

Own full-cycle administration of Navia's health, welfare, and voluntary benefits programs, including medical, dental, vision, HSA/FSA/HRA, and ancillary offerings Partner with HR leadership and outside brokers/carriers on annual plan design, renewals, and benchmarking to keep Navia's offerings competitive and cost-effective Lead open enrollment planning and execution, including employee communications, system configuration, and post-enrollment audits Reconcile monthly and quarterly carrier invoices and enrollment data (medical, voluntary, HRA/FSA claims), resolving discrepancies to protect benefit accuracy and cost control Serve as the escalation point for complex employee benefits questions, eligibility issues, and life-event changes Partner with Payroll to support accurate multi-state payroll processing, including timecard review, tax and wage compliance, and resolution of discrepancies before processing deadlines Maintain working knowledge of multi-state employment law, wage and hour requirements, and leave mandates, flagging compliance risk as Navia's footprint expands Support state-mandated training deployment and tracking across all applicable jurisdictions Administer FMLA and leave of absence programs end-to-end, coordinating eligibility, documentation, and return-to-work transitions with managers and IT Act as a trusted, day-to-day resource for employees and managers on HR policy, benefits, and workplace concerns, escalating and documenting employee relations matters as needed Support the annual performance management cycle, including system setup, communications, and completion tracking across the organization Conduct HRIS audits of employee data, promotions, and compensation changes to safeguard payroll accuracy and data integrity Contribute to HR policy development, process improvement, and special projects with a solutions-oriented, senior-level perspective Skills Bachelor's degree in human resources, Business Administration, or a related field; or equivalent work experience 5+ years of progressive HR Generalist experience, with substantial hands-on ownership of employee benefits administration and plan design Direct experience supporting or partnering on multi-state payroll processes Experience with HRIS platforms Strong working knowledge of benefits plan design, funding structures, and carrier/broker relationships Solid understanding of multi-state employment law, wage and hour rules, and payroll tax fundamentals Working knowledge of FMLA, ADA, and applicable state leave laws Familiarity with HIPAA compliance requirements Sound judgment and discretion in handling sensitive and confidential employee information Strong analytical skills with high attention to detail and a commitment to data accuracy Ability to manage multiple priorities and competing deadlines in a fast-paced environment Excellent written and verbal communication skills, with the ability to advise managers and employees at all levels Collaborative, proactive, and comfortable operating with a high degree of autonomy Paylocity a plus! SHRM-CP, SHRM-SCP, PHR, or SPHR certification Experience in the benefits, insurance, or TPA industry Exposure to SSAE/SOC audit processes Benefits Generous health benefits Company sponsored wellness benefits Complimentary Life Insurance and Long-Term Disability Insurance Paid time off 6 Paid Holidays & 2 Paid Floating Holidays Work from home and hybrid schedules available! Company Overview Navia is a national, Health and Wealth benefits provider serving 10,000+ clients across all 50 states. It was founded in 1989, and is headquartered in Renton, Washington, USA, with a workforce of 1001-5000 employees. Its website is https//www.naviabenefits.com.