Note: The job is a remote job and is open to candidates in USA. Innovative Financial Group (IFG), a wholly owned Field Marketing Organization and subsidiary of Humana, is seeking a Regional Sales Manager to join its Call Center team. The role develops, recruits, and supports partner agencies while managing agency relationships, driving sales growth, and supporting sustained revenue performance.

Responsibilities

• Own and manage a portfolio of agencies as the primary relationship manager
• Achieve or exceed sales and production targets through new agency recruitment and growth of existing relationships
• Recruit, evaluate, and onboard independent agents and FMO affiliated agencies within assigned regions or channels
• Identify new business opportunities and recommend targeted growth strategies based on agency performance trends
• Support agencies across the full sales lifecycle, troubleshooting escalations and providing product, process, and operational guidance
• Collaborate with marketing, sales operations, and leadership on promotions, training, and communication initiatives
• Prepare sales presentations, Agency Reviews, proposals, and contracts, subject to leadership review
• Provide market insights to influence regional and departmental strategy while operating independently

Skills

• 3+ years of experience in agency sales, broker management, channel sales, or partner development
• Active state insurance license and holds either an AHIP or a NABIP certification
• Experience building and managing relationships with contact-center partners
• Prior experience successfully recruiting, growing, and supporting agencies or broker partners
• Experience working with health insurance carriers, FMOs, or similar distribution models
• Prior experience analyzing performance data and adjusting strategies based on variable market conditions
• Strong consultative sales skills with the ability to balance sales execution and relationship support
• Willingness to travel regionally as business needs require (Avg of 50% of the time during certain times of year, as needed)
• Prior experience in both carrier and FMO environments
• Experience managing agencies across multiple geographic markets
• Familiarity with compliance requirements, licensing standards, and certification processes (e.g., AHIP)
• Experience influencing strategy beyond individual accounts
• Experience in Call Quality Metrics and QA Call Calibration Reviews

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Paid time off
• Company holidays
• Personal holidays
• Paid parental leave
• Paid caregiver leave
• Short-term disability
• Long-term disability
• Life insurance
• Remote position

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