Note: The job is a remote job and is open to candidates in USA. Kforce is recruiting an Instructional Designer for an unnamed client. The role develops and maintains technical claims training and learning solutions, including interactive and digital content, while managing curriculum revisions and ensuring accuracy and alignment with business processes.

Responsibilities

• Instructional Designer will prioritize assignments and tasks in Project Management software (JWM), maintain transparent documentation on progress and actions taken/next steps to move assignments forward timely
• Create interactive content for highly technical advanced claims training, or standalone digital content using a variety of tools like Articulate 360 (Storyline/Rise - simulations, and other multimedia tools to develop training
• The Instructional Designer is responsible for designing, developing, maintaining, and revising learning solutions that support Claims employees across Auto, Property, Injury, and Care Center operations
• Creates engaging, interactive, and performance-focused learning experiences while ensuring curriculum accuracy, compliance, and alignment with business processes
• Manages assigned curriculum revisions from intake through publishing, prioritizing work according to Service Level Objectives (SLOs), business needs, and organizational priorities

Skills

• Instructional Design strategies - 1 year
• Collaborating with SMEs - 1 year
• Project Management - 1 year
• Familiarity with Articulate 360, Adobe products (premiere, audition, photoshop), PowerPoint, project management software
• Proactive, detail oriented, organized, good collaborator and communicator, and a team player
• Someone who isn't afraid to ask questions when they're unsure but can also work independently and problem-solve
• High organization and attention to detail along with strong project management background

Benefits

• Medical, dental, and vision insurance for eligible employees
• HSA and FSA for eligible employees
• 401(k) for eligible employees
• Life, disability, and ADD insurance for eligible employees
• Salaried personnel receive paid time off
• Hourly employees on a Service Contract Act project are eligible for paid sick leave
• Supplier-provided equipment until the trial period is over

Company Overview