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[Remote] Junior IT Administrator (IAM)
Note: The job is a remote job and is open to candidates in USA. Everforth Apex is hiring a Junior IT Administrator (IAM) to administer its enterprise identity environment and handle recurring identity and access management service requests. The role supports authentication incident resolution, provides IAM consultations, and reviews proposed applications for IAM best practices and integration requirements.
Responsibilities
- Provision and de-provision service principal names (SPNs) in Microsoft Entra in accordance with established standards and approval workflows
- Create and administer Enterprise Applications, including configuration of sign-on settings, ownership assignment, and user/group assignment
- Evaluate and assign API permissions, ensuring requested permissions are scoped to the minimum required and routed for appropriate approval when privileged
- Coordinate with the secrets management team to track and complete client secret and certificate renewals in advance of expiration to prevent service outages
- Review new application requests against IAM best practices and provide findings to governance boards prior to purchase or integration decisions
- Evaluate the IAM components and integration requirements of proposed applications, documenting dependencies and gaps
- Field IAM consultation requests and provide analytical information regarding Entra, Active Directory, and AD-LDS components
- Troubleshoot and remediate Active Directory account repeat lockout events, identifying and reporting the source of the lockouts
- Troubleshoot authentication failures for both human and non-human identities across Active Directory, AD-LDS, and Entra
- Troubleshoot and resolve end-user incidents involving security keys, passwordless authentication, and password management tools
Skills
- Associate degree in Information Technology, Computer Science, or a related field, or the equivalent combination of education, training, and experience
- One to five years of experience in IT operations, service desk, systems administration, or a directly related technical support function
- Working knowledge of Active Directory fundamentals, including users, groups, computers, organizational units, and authentication basics
- Foundational understanding of authentication and authorization concepts, including single sign-on, multifactor authentication, and least privilege
- Familiarity with the Microsoft Entra admin center and basic administration of users, groups, and applications
- Bachelor's degree in Information Technology, Cybersecurity, or a related field
- Hands-on experience administering service principals, app registrations, and Enterprise Applications in Microsoft Entra, including API permission and consent models
- Experience with ADFS relying party trusts, claim rules, and SAML signing and encryption certificate management
- Practical knowledge of modern authentication protocols, including SAML 2.0, OIDC/OAuth 2.0, Kerberos, and Integrated Windows Authentication
- Experience with SCIM-based or Just-In-Time user provisioning
- Experience supporting passwordless and phishing-resistant authentication technologies such as YubiKey (FIDO2/PIV) and HYPR
- Familiarity with AD-LDS and directory synchronization technologies such as Entra Connect
- PowerShell scripting ability, including use of the Microsoft Graph PowerShell SDK for reporting and bulk object management
- Experience working within an ITSM platform such as ServiceNow for request, incident, and change management
- Relevant certifications such as Microsoft SC-300, SC-900, AZ-104, or CompTIA Security+
Benefits
- Medical, dental, vision, life, disability, and other insurance plans offering an optional layer of financial protection.
- Employee stock purchase program (ESPP).
- 401K program; you can typically contribute within 30 days of starting, with a company match after 12 months of tenure.
- HSA (Health Savings Account) on the HDHP plan.
- SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
- Corporate discount savings program and other discounts.
- On-demand training program.
- Access to certification prep and a library of technical and leadership courses, books, and seminars once you have 6+ months of tenure.
- Certification discounts and other perks to associations that include CompTIA and IIBA.
- Dedicated customer service team for Consultants to address questions around benefits and other resources.
- Certified Career Coach.
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