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[Remote] Lead Privileged Access Management (PAM) Engineer

Remote · Vietnam Full-time

Note: The job is a remote job and is open to candidates in USA. Raas Infotek is listing a Lead Privileged Access Management (PAM) Engineer role supporting and maintaining the Delinea Secret Server platform. The role manages privileged accounts, supports production issues, and helps secure access to critical enterprise systems.

Responsibilities

  • Privileged account management: Manage privileged accounts for Windows, Linux/Unix, databases, network devices, and applications
  • Secret management: Create, update, onboard, and maintain secrets, folders, permissions, and access policies in Delinea Secret Server
  • Access management: Configure Policies, Provision and revoke privileged access based on approved requests and least-privilege principles
  • Production support: Handle L2/L3 incidents, service requests, problem records, and escalations within defined SLAs
  • Troubleshooting: Resolve authentication failures, access-denied errors, password mismatches, discovery issues, and remote session launch problems
  • Change management: Support patching, upgrades, configuration changes, certificate renewals, and disaster recovery testing

Skills

  • Strong knowledge of Privileged Access Management (PAM) concepts
  • Hands-on experience with Delinea Secret Server / Thycotic Secret Server
  • Windows Server, Active Directory, Linux/Unix, and service account management
  • Password changers, password templates, secret permissions, and account discovery
  • Distributed Engine configuration and troubleshooting
  • Incident, problem, change, and request management using ServiceNow or similar tools
  • Basic PowerShell, REST API, networking, and SQL Server connectivity troubleshooting
  • Knowledge of MFA, RBAC, least privilege, and security auditing
  • PKI knowledge

Company Overview

  • RAAS Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions. It was founded in 2010, and is headquartered in Newark, Delaware, USA, with a workforce of 201-500 employees. Its website is https://raasinfotek.com/.
  • Company H1B Sponsorship

  • Raas Infotek has a track record of offering H1B sponsorships, with 25 in 2026, 52 in 2025, 55 in 2024, 62 in 2023, 44 in 2022, 61 in 2021, 44 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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