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[Remote] Loan Processor

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. HMA Mortgage is an independent mortgage bank seeking a Mortgage Processor to support customers and stakeholders throughout the mortgage loan lifecycle. The role is responsible for gathering and verifying borrower information, managing loans through processing, reviewing conditions, supporting agency eligibility, and ensuring timely closings and excellent customer service.

Responsibilities

  • Serve as the primary point of contact for borrowers, Loan officers, title companies, insurance companies, appraisal administration, and underwriters
  • Create urgency in gathering relative data from clients, including but not limited to assets, debts, income, employment, etc
  • Verify information submitted with mortgage applications through established 3rd party sources
  • Demonstrate proficiency with Encompass Loan Origination System
  • Manage the advancement of loans in the processing pipeline
  • Commitment to getting loans to the closing table with integrity and professionalism every time
  • Go above and beyond to ensure all customers are communicated with to ensure we receive 5-Star reviews
  • Review conditions obtained to ensure they meet requirements
  • Run AUS to determine agency eligibility & adhere to requirements
  • Assist borrowers in navigating through the loan process
  • Meet and exceed expectations to create happy & repeat customers

Skills

  • Minimum of two (2) years of Mortgage Processing Experience is required
  • Excellent Communication Skills
  • Ability to work with strict deadlines
  • Encompass LOS experience is a Must
  • Proficient with conventional mortgage loans, FHA, VA, USDA, State Bond Programs, and Renovation Loan Programs
  • Detailed and Organized
  • Suitable home internet connection
  • College Degree preferred

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • 401(k) plan featuring a generous employer contribution.
  • A competitive Paid Time Off (PTO) package.
  • A fast-growing organization defined by its amazing, supportive, and collaborative company culture.

Company Overview

  • HMA is a professional mortgage lending company, with over 150 years combined experience in the mortgage lending industry. It was founded in 2005, and is headquartered in Annapolis, Maryland, USA, with a workforce of 201-500 employees. Its website is https://www.hmamortgage.com.

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