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[Remote] Manager, Area Engineering

Remote · Ghana Full-time

Note: The job is a remote job and is open to candidates in USA. Flexential is seeking a Manager, Area Engineering to oversee critical data center infrastructure operations across a market. The role leads maintenance, commissioning, technical support, project planning, vendor management, safety, root cause analysis, monitoring, and operational improvement for electrical, mechanical, and HVAC systems.

Responsibilities

  • Owning the overall operation and maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) within a market, leading to mission-critical uptime of 99.999% or higher
  • Serve as a technical resource for the Critical Infrastructure, Design and Construction teams
  • Identify strategic business opportunities and threats, develop and implement plans and processes to achieve long term business objectives
  • Provide trusted technical and management guidance to the operations team
  • Oversee the commissioning of new data centers and infrastructure augmentations
  • Will develop, implement and administer new program level planning and project management, as well as work to improve existing Programs to support site operations on the approval from the Director of Data Center Engineering
  • Will support the Operations Group with both technical and administrative tasks related to the overall proper operation, maintenance, and training of the facilities nationwide
  • Will directly supervise and critique work performance by subcontractors to ensure adherence to standards, schedules and specifications
  • Will find and correct maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities including management support of vendors and sub-contractors
  • Will support and train new hire personnel in the planning, scheduling and completion of preventative, corrective and emergency maintenance
  • Will require the ability to prioritize and handle multiple projects, have strong oral and written communication skills, and the ability to navigate common word processing programs
  • Operate independently with limited direct management
  • Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed
  • Perform root cause analysis of equipment failures
  • Ensure all safety procedures are adhered to by vendor and Flexential staff
  • Develop site solutions in support of various key infrastructure and business needs
  • Communicate complex technical information to a non-technical audience
  • Establish performance benchmarks, conduct analyses and prepare reports on all aspects of the critical facility operations and maintenance
  • Continually drive innovation with a focus on reducing operational costs and mitigating risk in the facility
  • Configure monitoring/alerting of facility equipment
  • Perform other duties as assigned by management

Skills

  • * Must have 10 years of direct, relevant technical experience with Data Center MEP equipment operation, construction and maintenance
  • * 5+ years of experience in a management position with 5 or more direct reports
  • * 5+ years of experience with root cause analysis and troubleshooting/problem solving
  • * 5+ years of experience within a critical infrastructure environment
  • * Applicable military experience
  • * Applicable trade experience
  • * Ability to sit for extended periods of time
  • * Walk or Stand for 50% of the time
  • * Moderate or advanced keyboard usage
  • * Lift 50 lbs
  • * Travel 10% of the time
  • Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements
  • * Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline)
  • * 8+ years of experience working in data centers with an emphasis on building and equipment operation
  • * 8+ years of experience in a management position with 5 or more direct reports

Benefits

  • Medical, Telehealth, Dental and Vision
  • 401(k)
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
  • Life and AD&D
  • Short Term and Long-Term disability
  • Flex Paid Time Off (PTO)
  • Leave of Absence
  • Employee Assistance Program
  • Wellness Program
  • Rewards and Recognition Program
  • Discretionary annual bonus, based on personal and company performance

Company Overview

  • Flexential provides IT solutions including integrated colocation, interconnection, cloud, data protection, and professional services. It was founded in 2000, and is headquartered in Charlotte, North Carolina, USA, with a workforce of 501-1000 employees. Its website is https://www.flexential.com/.
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