Note: The job is a remote job and is open to candidates in USA. IHG Hotels & Resorts is hiring a Business Development Manager to drive sales growth for IHG Commercial Services hotels. The role focuses on identifying and developing accounts, coordinating sales efforts, presenting the company’s value proposition, and maintaining sales reporting.

Responsibilities

• Account Identification and Qualification: Research, evaluate, and profile new and unmanaged IHG accounts using the IHG Way of Sales Solution Selling methodology; leverage internal and external prospecting tools to maintain a robust sales pipeline. Review and respond to group lead activity, as needed
• Communication and Coordination: Clearly communicate new account opportunities and status updates through sales systems and to all relevant stakeholders; support smooth transitions of new accounts within the Commercial Services team. This is a virtual role that requires strong self-motivation, accountability, and the ability to thrive in a results-driven, high-performance environment
• Cross-Functional Collaboration: Partner with sales leadership and other teams to set account goals, assign ownership, and coordinate sales efforts effectively
• Sales Strategy and Reporting: Present the IHG Commercial Services value proposition to clients; demonstrate expertise in dynamic pricing and sales programs; develop and maintain sales reports; guide sales support teams in account research and qualification

Skills

• Bachelor's or Master's degree in Marketing, Management, Business, or related field, or equivalent experience
• 5–8 years progressive service industry experience, including at least 2 years in multi-unit or corporate hotel roles
• Proficient in sales principles and Strategic Account Management
• Strong verbal and written communication
• Excellent relationship management, negotiation, and persuasion skills
• In-depth knowledge of hotel sales, marketing, business planning, and competitor strategies
• Experience with sales software (e.g., Salesforce)
• Understanding of transient and group RFP processes
• Familiarity with electronic distribution channels (GDS, internet), hotel operations, central reservations, and rate loading
• Central, Mountain, or Pacific time zones are preferred
• While candidates located in the Central, Mountain, or Pacific time zones are preferred to support broader team coverage

Benefits

• Impressive room discounts across our many properties
• Recharge days throughout the year
• Volunteering days throughout the year
• Wellbeing support through the myWellbeing framework for health, lifestyle, and workplace
• Flexibility and balance through hybrid working, blending office and remote working
• A unique and inclusive culture where colleagues can belong, grow, and make a difference

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